Ice Route Merchandiser: Customer-Focused, Lean-Driven

Reddy Ice Holdings, Inc.; Tucson (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Reddy Ice Holdings, Inc. in Tucson, Arizona seeks a Route-based Merchandiser to maintain relationships with store managers and optimize the Packaged Ice Program at assigned locations.

The role involves invoicing, reporting, inventory control, and adherence to store policies during deliveries and front-end operations. The candidate should have a high school diploma or GED, 1–2 years of customer service experience, and a valid Class C driver's license with an acceptable MVR.

Qualifications

• High school diploma or GED preferred but not required.
• 1-2 years of customer service experience preferred but not required.
• Must hold a valid driver's license (Class C) and have an acceptable MVR.

Responsibilities

• Establish ongoing relationships with store management by completing scheduled route.
• Communicate with store or location management to ensure satisfaction with the Packaged Ice Program.
• Invoice/credit bags per retailer policy and submit reports monthly.
• Maintain in-store bag inventory levels as designated by management.
• Conform to store policies regarding vendor delivery and back door receiving times.
• Maximize ice production at each location and move ice to satellite locations as needed.
• Complete and submit logs and bi-weekly checklists to management.

Skills

Customer service

Communication

Safety awareness

Driving

Education

High school diploma or GED

Job description

Reddy Ice Holdings, Inc. in Tucson, Arizona seeks a Route-based Merchandiser to maintain relationships with store managers and optimize the Packaged Ice Program at assigned locations.

The role involves invoicing, reporting, inventory control, and adherence to store policies during deliveries and front-end operations. The candidate should have a high school diploma or GED, 1–2 years of customer service experience, and a valid Class C driver's license with an acceptable MVR.