Ice Rink Tech

City of Valparaiso, IN; Valparaiso (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

City of Valparaiso, IN is seeking an Ice Rink Technician to maintain safe ice conditions and support daily operations at the William E. Urschel Pavilion Ice Rink. The role leads outdoor skating areas during shifts, directs staff, and ensures compliance with safety procedures.

The incumbent works with the Ice Rink Manager on Duty and Venue Director, handling ice resurfacing, routine maintenance, and patron concerns to provide a safe, welcoming skating experience for all visitors.

Qualifications

• Must be at least 20 years of age.
• Willingness to complete department-provided training in ice resurfacing equipment (Zamboni).
• Experience operating ice resurfacing equipment or ice maintenance preferred but not required.
• Basic knowledge of ice rink operations and safety practices preferred.

Responsibilities

• Operate ice resurfacing machine (Zamboni) and perform ice cuts.
• Oversee daily outdoor rink operations and staff during shifts.
• Provide work direction to skate guards and outdoor rink personnel.
• Monitor ice conditions and enforce rink rules and safety procedures.
• Respond to accidents, safety concerns, and patron questions.
• Coordinate with supervisor on maintenance needs and staffing.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Safety procedures

Staff direction

Problem solving

Ability to work outdoors

Flexibility (evenings/weekends/hols)

Job description

Incumbent serves as an Ice Rink Technician for Valpo Parks, responsible for maintaining safe, high-quality ice conditions and supporting daily operations at the William E. Urschel Pavilion Ice Rink. Working under the direction of the Central Park Plaza Venue Director, this position operates ice resurfacing equipment, performs routine ice maintenance, and oversees outdoor rink activities and assigned personnel. Incumbent serves as the primary operational lead for the outdoor skating areas during assigned shifts, providing staff direction, monitoring facility conditions, responding to patron concerns, and ensuring compliance with established safety procedures. This position works collaboratively with the Ice Rink Manager on Duty (MOD) to maintain efficient facility operations and provide a safe, welcoming, and enjoyable skating experience for all patrons.

Qualifications Include

• Must be at least 20 years of age.
• Ability and willingness to complete departmentprovided training in the safe operation of ice resurfacing equipment (Zamboni).
• Previous experience operating ice resurfacing equipment or performing ice maintenance preferred but not required.
• Basic knowledge of ice rink operations, recreational facility safety practices, and ice maintenance procedures preferred.
• Strong leadership, organizational, customer service, communication, and interpersonal skills.
• Ability to provide clear work direction and guidance to skate guards and other assigned outdoor rink personnel.
• Ability to safely operate, inspect, and perform routine maintenance on ice resurfacing equipment in accordance with established procedures.
• Ability to recognize unsafe ice conditions, equipment concerns, and facility hazards and take appropriate corrective action.
• Ability to exercise sound judgment, independently resolve routine operational concerns, and appropriately elevate significant issues to supervisory staff.
• Ability to respond calmly and effectively to emergencies, patron complaints, staff concerns, and other stressful situations.
• Ability to understand, communicate, and consistently enforce facility rules, safety procedures, and department policies.
• Ability to work independently and collaboratively with employees, management, patrons, and other facility users.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to work primarily in outdoor environments, including prolonged exposure to cold temperatures, snow, ice, and wet conditions.
• Ability to stand, walk, bend, stoop, lift, carry, push, pull, and perform other physical activities associated with ice maintenance and rink operations.
• Ability to safely work on and around ice surfaces and operate equipment in potentially slippery or changing weather conditions.

Expectations Include

• Operates the ice resurfacing machine (Zamboni) and performs scheduled ice cuts to maintain safe and appropriate skating conditions.
• Performs routine ice maintenance, including monitoring ice conditions, addressing surface imperfections, and assisting with ice preparation and repair.
• Oversees daily operations of the outdoor skating areas, including public skating sessions, programs, events, and other assigned rink activities.
• Provides work direction and oversight to skate guards and other assigned outdoor rink personnel to ensure efficient operations and compliance with established procedures.
• Monitors skating activities, ice conditions, and surrounding areas to promote a safe and enjoyable environment for patrons and staff.
• Enforce established rink rules, safety procedures, and department policies and assists staff with addressing patron concerns and behavioral issues.
• Responds to accidents, injuries, safety concerns, and other incidents and completes required documentation in accordance with established procedures.
• Conducts routine inspections of ice resurfacing equipment, rink surfaces, and outdoor facility areas and communicates maintenance needs or equipment concerns to appropriate supervisory staff.
• Assists with the cleaning, organization, preparation, and general upkeep of ice rink equipment, outdoor areas, and associated facilities.
• Coordinates with the Ice Rink Manager on Duty and Venue Director regarding ice maintenance schedules, staffing needs, facility conditions, and operational concerns.
• Assists with staff training, daily work assignments, and the implementation of established operational and safety procedures.
• Provides professional and courteous customer service, including answering patron questions, resolving routine concerns, and communicating facility information.
• Assists with general rink operations and performs attendantlevel responsibilities as operational needs require.
• Attend scheduled staff meetings and training.
• Complies with established Central Park Plaza, Valpo Parks, City of Valparaiso, and applicable workplace safety policies and procedures.
• Performs other related duties as assigned.

The Valparaiso Parks & Recreation Department is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status.

To perform this position successfully, an individual must be able to perform each essential function of the position satisfactorily. The requirements listed in this document are representative of the knowledge, skills, and/or abilities required. The City of Valparaiso provides reasonable accommodations to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job unless those accommodations would present an undue hardship.

If you are a qualified individual with a disability and require reasonable accommodation in applying for this position, you can request assistance by contacting the Valparaiso Human Resources Department at [e-mail].

This job advertisement is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.