Ice Rink Guest Services & Operations Associate

Oak View Group; Independence (MO); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group, located in Independence, Missouri, operates Independence Community Ice and Cable Dahmer Arena. The Arena Attendant role supports daily rink operations and guest services at the venue.

The position is part-time with an hourly wage of $15.00–$19.00, offering benefits such as a 401(k) plan and matching. Availability to work nights and weekends is required, with a November 27, 2026 application window.

Qualifications

• High School Diploma or GED.
• Previous experience as a Cashier is a plus.
• Ability to work nights and weekends.
• Ability to work in a fast-paced environment.
• Ability to work both independently and in team environments.
• Detail-oriented with excellent organizational skills.
• Creative and proactive problem solver.
• Excellent interpersonal and customer service skills.
• Strong work ethic and punctuality.

Responsibilities

• Perform any duty required to operate the rink.
• Reception—Greeting customers and checking in prepaid pass holders.
• Pro Shop Attendant—Staffing cashier and/or rental desk.
• Process payments and hand out skates.
• Housekeeping-Monitor rink during open hours for cleanliness.
• After closing, clean the rink as needed, including vacuuming and sweeping the rink and emptying trash receptacles.
• Monitor ice to maintain the safety of customers.
• Address issues with individual skaters as necessary.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Teamwork

Attention to detail

Creative problem solving

Punctuality

Strong work ethic

Education

High School Diploma or GED

Job description

Oak View Group, located in Independence, Missouri, operates Independence Community Ice and Cable Dahmer Arena. The Arena Attendant role supports daily rink operations and guest services at the venue.

The position is part-time with an hourly wage of $15.00–$19.00, offering benefits such as a 401(k) plan and matching. Availability to work nights and weekends is required, with a November 27, 2026 application window.