Ice Cream Shop Shift Leader: Lead, Serve & Grow

oberweis; Elgin (IL); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Hourly pay $16–$19

Flexible schedules

Fun, supportive team culture

Growth opportunities

Employee discounts

Waffle-cone scented workplace

Job summary

Oberweis Ice Cream in Elgin, IL is seeking a highly motivated Shift Leader/Key Holder to run daily shop operations and coach the scoop team. You’ll ensure friendly, efficient service, manage opening or closing shifts, and maintain a clean, well-stocked storefront while keeping energy fun and welcoming.

Ideal candidates are 18+, available 3–5 days including nights and weekends, and ready to contribute to a fast-paced, guest-focused environment with opportunities to grow within the brand.

Qualifications

• Leadership or supervisory experience
• Positive, upbeat attitude
• Weekend/evening availability

Responsibilities

• Lead and support our scoop squad
• Delivering amazing customer service
• Manage shifts (opening or closing) and daily operations
• Keep the shop clean, stocked, and running smoothly

Skills

Leadership

Customer service

Shift management

Job description

Oberweis Ice Cream in Elgin, IL is seeking a highly motivated Shift Leader/Key Holder to run daily shop operations and coach the scoop team. You’ll ensure friendly, efficient service, manage opening or closing shifts, and maintain a clean, well-stocked storefront while keeping energy fun and welcoming.

Ideal candidates are 18+, available 3–5 days including nights and weekends, and ready to contribute to a fast-paced, guest-focused environment with opportunities to grow within the brand.