Ice Cream Shop Shift Leader — Lead, Delight & Grow

Oberweis; Troy (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

Team culture

Growth opportunities

Cone aroma

Job summary

Oberweis in Troy, MI is hiring a Shift Leader/Key Holder for our ice cream shop. This full-time role supports the Store Manager and is responsible for leading the scoop squad, delivering great service, and ensuring smooth daily operations.

You must be 18+, able to work 3-5 days including nights and weekends, and ready to work in a fast-paced, people-focused environment. We offer competitive hourly pay and a fun, waffle-cone scented workplace.

Qualifications

• Leadership or supervisory experience.
• Positive, upbeat attitude.
• Weekend/evening availability.

Responsibilities

• Lead and support our scoop squad
• Delivering amazing customer service
• Manage shifts (opening or closing) and daily operations
• Keep the shop clean, stocked, and running smoothly

Skills

Leadership experience

Weekend/evening availability

Job description

Oberweis in Troy, MI is hiring a Shift Leader/Key Holder for our ice cream shop. This full-time role supports the Store Manager and is responsible for leading the scoop squad, delivering great service, and ensuring smooth daily operations.

You must be 18+, able to work 3-5 days including nights and weekends, and ready to work in a fast-paced, people-focused environment. We offer competitive hourly pay and a fun, waffle-cone scented workplace.