Ice Cream Service Specialist

Element Eatery; Cincinnati (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Element Eatery in Cincinnati, OH seeks an Ice Cream Attendant to serve cones, sundaes, and other frozen treats while delivering a warm, welcoming guest experience. The role emphasizes hospitality and teamwork in a fast-paced setting.

No prior experience is required, but a passion for customer service and a friendly demeanor are valued. This on-site position offers flexible weekend and holiday shifts, with a focus on accuracy, cleanliness, and guest satisfaction.

Qualifications

• Experience in food service or customer service is a plus but not required.
• Friendly, outgoing, and customer-focused attitude.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and perform repetitive tasks.

Responsibilities

• Greet customers warmly and provide excellent customer service.
• Serve ice cream, cones, sundaes, and other frozen treats accurately and efficiently.
• Handle cash and process transactions using the point-of-sale system.
• Maintain cleanliness and organization of the serving area and equipment.
• Restock supplies and ingredients as needed throughout the shift.
• Follow all health and safety guidelines to ensure a safe environment.
• Assist with opening and closing duties as required.
• Work collaboratively with team members to provide a smooth and enjoyable customer experience.

Skills

Customer service

Communication

Interpersonal skills

Friendly demeanor

Detail-oriented

Tools

POS system

Job description

Element Eatery in Cincinnati, OH seeks an Ice Cream Attendant to serve cones, sundaes, and other frozen treats while delivering a warm, welcoming guest experience. The role emphasizes hospitality and teamwork in a fast-paced setting.

No prior experience is required, but a passion for customer service and a friendly demeanor are valued. This on-site position offers flexible weekend and holiday shifts, with a focus on accuracy, cleanliness, and guest satisfaction.