Ice Cream Quality Lab Technician

Dairy Farmers of America; Wilbraham (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Dairy Farmers of America is seeking a General Quality Control Associate to test products, set up samples, and support QA programs. You will use gauges and lab equipment to verify conformity to standards and help ensure food safety and quality in our production environment.

The role emphasizes accuracy, record keeping, data entry, and collaboration with team members to maintain high standards of quality across all batching processes.

Qualifications

• High school diploma or equivalent required.
• Post-secondary education related to food science or biology preferred.
• 1–3 years in food manufacturing, lab testing or QA preferred.
• Certification such as Better Processing Certificate may be required.

Responsibilities

• Ensure quality of batch preparation and QC activities to meet specs.
• Test incoming/outgoing products for suitability and standards.
• Calibrate and maintain laboratory instrumentation as directed.
• Maintain lab records, perform data entry, and prepare reports.
• Monitor process quality and report trends to supervisor.
• Assist with cleaning, safety, and GMP compliance.

Skills

Quality control

Attention to detail

Data entry

Teamwork

Clear communication

Education

High school diploma

Post-secondary food science education

Better Processing Certificate

Tools

Laboratory equipment

Microsoft Office

Job description

Dairy Farmers of America is seeking a General Quality Control Associate to test products, set up samples, and support QA programs. You will use gauges and lab equipment to verify conformity to standards and help ensure food safety and quality in our production environment.

The role emphasizes accuracy, record keeping, data entry, and collaboration with team members to maintain high standards of quality across all batching processes.