Ice Cream People Partner, Supply Chain NA

Unilever; Englewood Cliffs (NJ); Remote; USD 86,000 - 130,000; Full time

Job summary

Join a dynamic team at a leading Ice Cream company where your HR expertise will play a vital role in shaping a vibrant culture. As a People Partner, you will support the Supply Chain team across North America, ensuring effective HR processes and fostering a collaborative environment. This role offers a unique opportunity to contribute to the transformation of a well-known brand in the snacking industry, where your insights will help drive employee engagement and performance. With a commitment to diversity and inclusion, this is your chance to make a meaningful impact while advancing your HR career in a supportive and innovative setting.

Benefits

Health insurance

Retirement savings benefits

Paid vacation

Life insurance

Disability benefits

Parental leave

Qualifications

• Experience in HR generalist roles within CPG or global organizations.
• Ability to maintain confidentiality and manage employee relations.

Responsibilities

• Act as the primary contact for employee relations inquiries.
• Support the Ice Cream division's transition and employee experience.
• Coach and counsel employees and managers on HR matters.

Skills

HR Generalist experience

Strong communication skills

Interpersonal skills

Problem-solving

Labor relations experience

Education

Bachelor’s Degree in Human Resources

3-5 years of HR operations experience

Tools

HRIS system (Workday)

Job description

Looking for Your Dream Job?

Join Our Ice Cream Team!

Job Title: Ice Cream People Partner, Supply Chain NA

Location: Englewood Cliffs, NJ, Remote- USA, Or Remote- CAN (Ability to travel up to 30% of the time)

Terms & Conditions: Full time, International assignment is not available for this role and relocation for local and international candidates is not provided.

If you want to work for a global, leading Ice Cream player with €7.9bn Turn Over in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Ben & Jerry’s, Breyers, Magnum, Talenti, Popsicle, Good Humor, Klondike, and Yasso.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As an Ice Cream company, we are committed to developing and nurturing talent as we build our diverse and inclusive culture. You will have ample options for career growth and exploration, allowing you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company.

Are you ready to take your HR career to the next level? Join us in supporting a vibrant, cross-functional team of Ice Cream enthusiasts through an exciting business transformation. As the Supply Chain HR Associate Director's right-hand person, you'll play a crucial role in ensuring effective business partnering, streamlining HR processes, maintaining accurate employee data, and fostering a fun and innovative culture.

In the US, we have multiple sites, and this role will specifically support our Ice Cream Supply Chain colleagues across the US and Canada. You'll be part of a dynamic team providing HR support across North America, helping to unlock the full growth potential of our Ice Cream division as a standalone entity by November 2025.

JOB PURPOSE:

As People Partner, you are the liaison between our Line Managers and our third-party HR support, acting as the first point of contact for all employee relations and general HR inquiries for Supply Chain, NA Ice Cream. You will support our employees as the subject matter expert in key HR processes, oversee the execution of HR transactions and provide value-added analysis and reporting. It is critical to maintain a balance between providing customer service/advocacy for employees and administering company policies and effectively manage conflict and communication while creating an inclusive work environment. We are looking for a self-starter, a strategic problem solver, an opportunity seeker and someone who leans into collaboration!

KEY RESPONSIBILITIES:

• Act as the first point of contact for employee relations inquiries, determining proper channel for resolution, interpreting policy, and advocating for employees, primarily non-factory Supply Chain.
• Creating a Great Employee Experience: Supporting the Ice Cream division's transition to a standalone entity and office relocation if needed.
• Problem Solving: Using policies, expertise, knowledge of laws and systems, social skills, and common sense to find the right approach for specific questions.
• Building Relationships: Getting to know employees and ensuring they know you, which allows you to address ad-hoc requests and issues early on.
• Seek continuous improvements in HR policies and evaluate current processes for increased efficiencies.
• Coach and counsel employees, front line leaders and managers on employee relation matters.
• Lead and provide direction to managers regarding Performance Management Process (PMP).
• Own delivery and administration of all HR transactions not provided by a third party.
• Liaise with Expertise teams to manage employee concerns while adhering to policy and federal/state laws.
• Conduct investigations including write-ups, legal conversations, and coaching.
• Act as Subject Matter Expert (SME) for all key HR Tools, systems and processes.
• Ability to analyze data to make key decisions to drive performance.
• Demonstrate awareness of, utilize, and keep up to date on available Unilever resources to deliver business objectives.
• Demonstrate the ability to design, implement/execute, and measure the impact of organizational interventions.
• Maintain, coordinate, monitor and report HR trends and issues within scope of work.
• Managing Transactions: Handling a variety of employee transactions end-to-end and leveraging a network of experts to provide the right solution each time.
• This role requires expertise in employee and labor relations within North America, primarily in the United States and Canada.

SKILLS AND EXPERIENCES QUALIFICATIONS:

• Previous HR Generalist experience at a CPG and/or Global Organization.
• Bachelor’s Degree, preferably in Human Resources, or related field with 3-5 years of HR operations and/or employee relations with a demonstrated ability to maintain strict confidentiality with employee information.
• Experience navigating and using an HRIS system, such as Workday.
• Natural curiosity and grit – love a challenge and will not give up when things get hard.
• Strong communication skills, both verbal and written, with the ability to influence others.
• Strong interpersonal skills with the ability to interact with all levels of the organization.
• Ability to manage and prioritize projects and day-to-day activities.
• Comfortable with ambiguity and non-stop problem solving, building, and actioning.
• Labor relations and grievance handling experience preferred.
• Ability to work independently, taking ownership to positively influence the end result despite differing goals and priorities.
• Ability to flex schedule as needed to accomplish activities as necessary.
• Ability to travel up to 30% of the time, will need to be at EC at least once a month or for special events to support the employees located at EC.

KEY INTERFACES:

• Ice Cream US/Canada Leadership Team
• Ice Cream Line Managers and Employees
• Ice Cream HR Team
• Extended HR Network
• People Operations – People Partners, TLO, Data Hub.
• Expertise teams (e.g. Reward, Employee Relations/Legal, Benefits, Payroll, Global Mobility)

LEADERSHIP:

Critical SOL (Standards of Leadership) Behaviors:

• PERSONAL MASTERY: You set high standards for yourself. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• PASSION FOR HIGH PERFORMANCE: You motivate people to deliver results at speed and take personal responsibility and accountability for execution and results.

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

We take pleasure seriously. Join the Ice Cream team now!

Pay: The pay range for this position is $86,080 to $129,120. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits.

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non-discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

#LI-Remote