Ice Cream Crew Member & Shift Lead - Growth & Discounts

Coldstone Creamery; Rhode Island; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive wage

Employee discounts

Advancement opportunities

Friendly environment

Job summary

Cold Stone Creamery in Westerly, RI is seeking a Crew Member to deliver a memorable ice cream experience. You will craft desserts, greet customers, handle transactions, and ensure the store runs smoothly in a fast-paced environment.

No prior experience required, though customer service or retail background is welcomed. This role offers flexible shifts, weekend and holiday availability, and opportunities for growth within the company.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle customer interactions with professionalism.
• Basic math skills for handling cash transactions.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Greet and welcome customers with a positive attitude.
• Assist customers in selecting ice cream flavors, mix-ins, and other products.
• Prepare and serve ice cream creations according to company standards.
• Handle customer transactions, including operating the cash register and handling payments.
• Address customer complaints and escalations with a calm and solution-oriented approach.

Skills

Customer service

Communication

Cash handling

Teamwork

Flexibility

Job description

Cold Stone Creamery in Westerly, RI is seeking a Crew Member to deliver a memorable ice cream experience. You will craft desserts, greet customers, handle transactions, and ensure the store runs smoothly in a fast-paced environment.

No prior experience required, though customer service or retail background is welcomed. This role offers flexible shifts, weekend and holiday availability, and opportunities for growth within the company.