Ice Cream Crew & Guest Service Team Member

Baskin Robbins; Mississippi; Presencial; USD 12 000 - 18 000; Tempo integral

Resumo da oferta

Baskin-Robbins in Mississippi seeks friendly, dependable team members for a hands-on customer service role. You will serve ice cream, prepare desserts, operate the register, and assist with daily store operations in a fun, fast-paced environment.

Training on Baskin-Robbins products and store procedures is provided. You should have food-service experience, good communication, follow directions, and stay productive throughout shifts. Evening/weekend availability preferred.

Qualificações

• Previous food-service experience.
• Friendly and comfortable interacting with customers.
• Dependable, punctual, and responsible with scheduled shifts.
• Able to follow instructions and accept coaching.
• Able to work efficiently during busy periods.
• Able to work independently and as part of a team.
• Comfortable standing, scooping, cleaning, washing dishes, restocking, and cleaning the bathroom throughout a shift.
• Must be at least 18 years or older.

Responsabilidades

• Provide friendly and efficient customer service.
• Scoop ice cream and prepare shakes, sundaes, fresh packs, cones, and other treats.
• Operate the POS system and handle payments accurately.
• Help customers with menu selections and cake orders.
• Restock products and supplies throughout the shift.
• Maintain clean counters, equipment, dipping cabinets, customer areas, workstations, and bathroom.
• Complete dishes, sanitation, opening, and closing duties.
• Assist with basic cake preparation, writing, and organization.
• Follow food-safety procedures and directions from shift leaders and management.
• Stay productive during slower periods by cleaning, stocking, and preparing for upcoming business.

Conhecimentos

Food-service experience

Customer service

Reliability

Communication skills

Team player

Punctuality

Following directions

Descrição da oferta de emprego

Job Description

Job Description

We are looking for friendly, dependable, and hardworking team members to join our Baskin-Robbins crew.

This is a hands-on customer service role that includes serving ice cream, preparing desserts, operating the register, keeping the store and bathroom clean and stocked, and helping with daily store operations in a fun and fast-paced environment.

We’re looking for someone who has food-service experience, communicates well, follows directions, and stays productive throughout the shift. Training on Baskin-Robbins products and store procedures is provided.

Responsibilities

• Provide friendly and efficient customer service.
• Scoop ice cream and prepare shakes, sundaes, fresh packs, cones, and other treats.
• Operate the POS system and handle payments accurately.
• Help customers with menu selections and cake orders.
• Restock products and supplies throughout the shift.
• Maintain clean counters, equipment, dipping cabinets, customer areas, workstations, and bathroom.
• Complete dishes, sanitation, opening, and closing duties.
• Assist with basic cake preparation, writing, and organization.
• Follow food-safety procedures and directions from shift leaders and management.
• Stay productive during slower periods by cleaning, stocking, and preparing for upcoming business.

Qualifications

• Previous food-service experience.
• Friendly and comfortable interacting with customers.
• Dependable, punctual, and responsible with scheduled shifts.
• Able to follow instructions and accept coaching.
• Able to work efficiently during busy periods.
• Able to work independently and as part of a team.
• Comfortable standing, scooping, cleaning, washing dishes, restocking, and cleaning the bathroom throughout a shift.

Qualities we are looking for:

People who take pride in their work, learn quickly, work independently with minimal instructions, detail oriented, driven, great listeners, can handle difficult guest with a smile, can accept constructive feedback, honest, reliable, and a great team player. Must be at least 18 years or older.

Schedule

Evening, closing, and weekend availability is preferred.

If you are dependable, enjoy working with customers, have food-service experience, and like staying active at work, we would love to hear from you.