Ice Arena Coordinator

Laseagrant

Urbana (IL)

On-site

USD 52,000 - 58,000

Full time

4 days ago

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Job summary

The Ice Arena Coordinator at University of Illinois Urbana-Champaign will manage day-to-day operations of a 55,000 sq ft ice arena, including concessions, pro shop, and scheduling. You will supervise 120+ student staff and ensure safe, efficient facility operations.

Position emphasizes ice arena events, risk management, payroll backup, and program development within Campus Recreation. Requires a bachelor’s degree and facility management experience.

Qualifications

Bachelor’s degree in Business Administration, Management, Sports Administration, or a related field.
One year of education, training and/or work experience in events and/or program planning.
Demonstrated facility management experience.

Responsibilities

Coordinate hiring, training, scheduling, supervision, and evaluation of 120+ student employees.
Serve as primary back‑up to the Assistant Director of Ice Arena for payroll functions.
Program, manage and oversee Senior Recreational Hockey League.
Coordinate Intramural hockey league activities with the team.
Directly hire, train, schedule, supervise, and evaluate all hockey officials.

Skills

Scheduling events

Staff supervision

Communication skills

Budget management

Policy development

Team leadership

Education

Bachelor’s degree in Business Administration, Management, Sports Administration, or a related field

Master’s degree in Business Administration, Management, Sports Administration, or relevant field

Job description

University of Illinois Urbana-Champaign
Department of Campus Recreation

Under the direction of the Assistant Director, supports the management of a 55,000 sq ft ice arena facility, featuring 192' x 115' sheet of ice, five locker rooms, four party areas, and seating for 1,200 spectators. Responsible for managing day‑to‑day facility operations, operating concession stand and pro shop, managing facility scheduling, and hiring student employees. Supervises student staff and serves as back‑up for all ice operations and maintenance, budget preparation, and auditing.

Ice Arena Operations (60%)

1. Serve as secondary backup for ice operations and maintenance and Zamboni drivers. a. Assist with supervision, training, and scheduling of all Zamboni (ice resurfacing) Drivers b. Assist with regular ice safety checks to ensure ice depth consistency, yearly ice thawing and re‑freezing, and skate sharpening functions.
2. Directly supervise ice arena events including hockey games, public skates, and private groups with up to 2000 attendees.
3. Provide leadership to staff during public skates.
4. Under the direction of the Associate Director of Ice Arena, assist with facility scheduling for all ice arena activities, including recreational skating, intramural sports, club sports, external rentals, learn‑to‑skate programs, hockey leagues, tournaments, and special events.
5. Under the direction of the Assistant Director of Ice Arena, enforce established risk management protocols through training, emergency procedures, equipment operations, and customer service.
6. In conjunction with the Assistant Director of Ice Arena, assist with risk and safety training for all ice arena program staff.
7. Manage day‑to‑day operations of concession stand/café and pro shop.
8. Manage concession stand and pro shop inventory.
9. Serve as secondary back up for food safety and risk management components for the concession stand/Cafe.
10. Assist with special events at the Ice Arena and assist with additional Campus Recreation special events.
11. Provide recommendations for policies and procedures for the Ice Arena a. Disseminate and enforce established policies and procedures.
12. Day‑to‑day management of cash box operations for all ice arena events outside of traditional work hours.

Administrative Duties: (35%)

1. Coordinate the hiring, training, scheduling, supervision, and evaluation of 120+ student employees. a. Review internal applications and recommend qualified applicants. b. Assist with evaluation personnel via random shift audits and observations from professional and leadership staff. c. In conjunction with the Assistant Director of Student Development, coordinate student development efforts for Ice Arena Staff.
2. Serve as primary back‑up to the Assistant Director of Ice Arena for all payroll functions for all part‑time graduate and undergraduate student staff and extra help.
3. Program, manage and oversee Senior Recreational Hockey League.
4. Coordinate and assist in managing the Intramural hockey league with the Assistant Director Competitive Sports & Community Programs and Competitive Sports & Community Programs Coordinator.
5. Directly hire, train, schedule, supervise, and evaluate all hockey officials.
6. Follow all Campus Recreation and University personnel policies.
7. In absence of Associate Director of Ice Arena and Assistant Director of Ice Arena, act in public relations capacity for the Ice Arena and all its programs. Including, but not limited to, various ad campaigns, speaking engagements, facility tours, etc.
8. Research trends and make recommendations about the strategic direction of programs.
9. Follow University and department purchasing policies and procedures.
10. Assist with the tracking and compiling of information and data in conjunction with monthly, mid‑year, and yearly reports. Utilize information to develop policies procedures, and strategic goals for the Ice Arena.
11. Assist as directed in the development of programs, departmental objectives, and long‑term planning by performing research, providing recommendations, and implementing plans as appropriate.
12. Serve on Department and/or university committees as assigned.
13. Responsible for evening, weekend, and break coverage.
14. Participate as a member of the Campus Recreation professional staff in the development and implementation of policies and procedures.
15. Enforce and maintain Campus Recreation policies and procedures as they pertain to usage of facilities on campus.

Community Programs (5%)

1. Support with pick‑up and drop‑off for campers along with other professional staff administrative tasks when needed.
2. Assist with developing, evaluating, scheduling, managing part‑time staff positions.
3. Evaluate program satisfaction and needs assessment annually and implement strategies for retention and growth.
4. Support University of Illinois' commitment to child abuse prevention as a mandatory reporter.

Physical Demands and Working Conditions

Work is performed in a temperature‑controlled environment conducive to colder temperatures to support specific areas of the Ice Arena. Heavy traffic area consisting of students, staff, patrons, and large events. In performing the functions of this position, the employee may be subjected to various physical demands to move or transfer items frequently weighing up to fifty (50) pounds.

Work Schedule, Travel, or Other Job Expectations

Position requires flexibility to a variable work schedule due to events and community programming.

Minimum Qualifications

Bachelor’s degree in Business Administration, Management, Sports Administration, or a related field.
A total of one (1) year (12 months) in education, training and/or work experience in events and/or program planning.
Demonstrated facility management experience.

Preferred Qualifications

Master’s degree in business administration, Management, Sports Administration, or relevant field.
Experience with ice arena operations.
Experience supervising student staff.
Experience working with students.

Knowledge, Skills and Abilities

Skill in scheduling events, programs, and activities, as well as the work of others.
Ability to communicate effectively with a wide range of audiences.
Ability to adjust actions in relation to others' actions.
Strong comprehension skills, with the ability to process and respond to information effectively.
Ability to apply general rules to specific problems to produce answers that make sense.
Ability to develop goals and plans to prioritize, organize, and accomplish work.
Ability to work effectively with staff, the public, and outside constituency groups.
Ability to analyze and develop guidelines, procedures and systems.

Appointment Information

This is a 100% full‑time Civil Service 5002 - Program Coordinator position, appointed on a 12‑month basis. The expected start date is as soon as possible after the posting closes. The budgeted salary range for this position is $52,000 to $58,000. This position is not eligible for any type of sponsorship for work authorization.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on October 7, 2026.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non‑discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E‑Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.

Requisition ID: 1038350
Job Category: Professional and Administrative
Apply at: https://jobs.illinois.edu