ICCW (Wraparound) Coordinator

Wedgwood; Grand Rapids (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

403(b) retirement plan with employer

Medical plans with coverage

Flexible Spending Accounts

Life insurance

Paid holidays

Short/Long term disability

Job summary

Wedgwood Christian Services in Grand Rapids, MI is seeking an ICCW Intensive Care Coordinators with Wraparound to develop and implement outcome-based treatment plans for clients and families in a community setting.

The role emphasizes casework, coordination of services, and adherence to program guidelines, with regular supervision and continued training opportunities. Requires a Bachelor’s degree and experience in human services.

Qualifications

• Bachelor’s degree in social work, psychology or another associated human service profession; clinical/mental health experience.
• 2-3 years of experience working with children and/or families in the human services industry preferred.
• Prior community-based or in-home service experience preferred.

Responsibilities

• Initiate contact with assigned clients and families and arrange first sessions within contractually indicated time parameters.
• Maintain regular, in-person sessions with clients, families, and their system partners following program intent and wraparound stages.
• Complete required paperwork per program guidelines and maintain timely progress notes.
• Coordinate community resources, classes, groups, and services to meet identified needs and develop natural supports.
• Monitor service quality and evaluate outcomes to ensure alignment with best practices.

Education

Bachelor’s degree in social work, Psychology or another associated human service profession

Job description

ICCW Intensive Care Coordinators with Wraparound (previously known as Wraparound Coordinators)

The ICCW Coordinator is responsible for developing and appropriately executing comprehensive, and outcome-based treatment plans, completing related casework, and referring out to additional services to the clients and families they assign within a community setting.

RESPONSIBILITIES:

• Casework:
  • Initiate contact with assigned clients and families and arrange for first session within contractually indicated time parameters.
  • Maintain regular, in person sessions with assigned clients, families, and their system partners following program intent and the stages of wraparound.
  • Timely completion of all required paperwork in accordance with programs strengths and outcome-based guidelines based upon a variety of presenting conditions.
  • Maintain appropriate and timely progress notes on each client.
  • Assist family teams with coordination of community-based resources, classes, groups and/or services for identified needs including the development of natural supports.
  • Monitor the quality of overall services to families on his/her caseload and evaluate the adequacy of these services to meet treatment outcomes through established best practices.
  • Maintain up to date with community mental health provided services and complete necessary paperwork in a timely manner.
  • Provide transition and discharge planning that coordinates community and family resources to promote continued growth following program completion.
• Professional Skills:
  • Meet bi-weekly with supervisor through direct supervision for case review and the mutual sharing of feedback on cases review and professional growth.
  • Participate regularly in bi- monthly team supervision where program updates are shared, and a case review is done as a team.
  • Complete and document all required agency and state required trainings for continued development.
  • Maintain regular office hours and presence within Bouma Integrated programs that is mutually agreed upon with the wraparound supervisor.
  • Maintain in communication with system partners outside of wraparound meetings and document contacts.
• Respect others and understand their needs and feelings, regardless of race, social, ethnic, economic, and religious background; have an attitude and aptitude for providing nurturance, being patient, and accepting others.
• Responsible for timely Quality Assurance compliance as related to employee’s roles and functions.
• Responsible for quality assurance compliance, including but not limited to participating in peer reviews, executing plans of correction, and collecting service satisfaction data.
• Represents Wedgwood Christian Services within Marketing and Public Relations requested activities.
• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in social work, Psychology or another associated human service profession, clinical/mental health experience required.
• 2-3 years of experience working with children and/or families in the Human Services industry with an interdisciplinary team preferred.
• Prior experience working in a community based or in-home service area preferred.
• Extensive working knowledge of community resources (Kent County) preferred
• For transportation purposes, must have a valid driver’s license and reliable transportation.
• Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose, and objectives of the agency.

HOURS OF WORK: Full-time, 40 hours per week, some evening availability required.

BENEFITS:

• 403(b) retirement plan with employer match
• Medical Plans with great coverage options
• Free supplemental virtual PCP care with medical plan
• Flexible Spending Accounts
• Health Savings Accounts
• Dental and Vision plans
• Legal insurance
• A Locally Partnered Employee Assistance Program
• Competitive paid time off
• Federal Student Loan Forgiveness through PSLF
• Paid Holidays
• We also offer a variety of employer paid benefits for full time staff
• Short term disability
• Long term disability
• Life insurance up to 2x your annual salary
• No-cost, employer paid training and re-certification provided to staff
• Wedgwood has full gymnasium and state-of-the art 24-hour wellness center filled with a wide variety of workout equipment, available to staff at no cost.
• Walking trail that leads around the beautiful campus.
• Through community partnerships, Wedgwood employees and in some cases family members, are eligible for application and tuition fee discounts for several local colleges and universities.

Wedgwood Christian Services

Since 1960, Wedgwood Christian Services has been dedicated to aggressively taking on the toughest problems facing children and families through residential care, counseling services, and community programs. Our goal is to support and help restore the physical, social, intellectual, emotional and spiritual well-being of children, adults, and families in our community.

Wedgwood is a local West Michigan agency, with offices bordering the coast of the beautiful Lake Michigan. Our main office is headquartered in Grand Rapids, Michigan, ranked in the top tier of the Best Places to Live in America according to Business Insider.

Mission:

Wedgwood Christian Services extends God's love to youth, adults, and families through professional counseling and educational services.

Core Values:

Integrity, Compassion, Excellence, and Diversity