IC/QC Associate

Creatorsworkhere; Chattanooga (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Creatorsworkhere is looking for a reliable IC/QC to support inventory control processes in a high-volume e-commerce warehouse. Your role involves performing daily cycle counts, investigating discrepancies, and maintaining accurate stock levels for efficient order fulfillment and customer satisfaction.

The ideal candidate will have 1–2 years of experience and strong analytical skills. A flexible schedule may be required, including weekends or overtime during peak seasons, and you will work in an active environment with exposure to varying temperatures.

Qualifications

• 1–2 years of experience in warehouse inventory control or stock auditing.
• PIT certification (forklift, reach truck, order picker) is a plus.
• Physically able to lift up to 50 lbs.

Responsibilities

• Perform scheduled and ad-hoc cycle counts to verify inventory accuracy.
• Research and reconcile inventory discrepancies.
• Assist in root cause analysis and implement corrective actions.

Skills

Computer literacy

Analytical problem-solving skills

Attention to detail

Basic math skills

Education

High school diploma

Associate degree or certification in supply chain/logistics

Tools

Warehouse Management Systems (WMS)

RF scanning devices

Job description

We are seeking a reliable and detail-oriented IC/QC to support our inventory control processes in a high-volume e-commerce warehouse. This position is responsible for performing daily cycle counts, investigating inventory discrepancies, and helping maintain accurate stock levels to ensure efficient order fulfillment and customer satisfaction.

Key Responsibilities

• Perform scheduled and ad-hoc cycle counts to verify inventory accuracy across all warehouse zones.
• Use a computer to perform various functions, including but not limited to accessing the WMS (AS400) and Microsoft 365 (Outlook, Excel, and Teams).
• Research and reconcile inventory discrepancies, including missing, misplaced, or damaged items.
• Audit bins, racks, and pallet locations to validate SKU placement and quantity accuracy.
• Update inventory data in the Warehouse Management System (WMS) in real time.
• Assist in root cause analysis and implement corrective actions to prevent recurring inventory issues.
• Work cross-functionally with picking, receiving, and replenishment teams to resolve stock-related issues.
• Maintain accurate and organized documentation for all counts, adjustments, and investigations.
• Support physical inventory counts and audits as needed.
• Operate material handling equipment (e.g., pallet jacks, RF scanners, forklifts, reach trucks) safely and efficiently, if certified.
• Uphold safety and housekeeping standards in all work areas.

Qualifications

• High school diploma or equivalent; associate degree or certification in supply chain/logistics is a plus.
• 1–2 years of experience in warehouse inventory control, cycle counting, or stock auditing.
• Computer literacy.
• Experience using Warehouse Management Systems (WMS); familiarity with RF scanning devices.
• Strong analytical and problem‑solving skills; high attention to detail and accuracy.
• Basic math skills, including ability to count and reconcile inventory quickly and accurately.
• PIT certification (forklift, reach truck, order picker). If not certified, must be willing to obtain certification.
• Ability to work independently with minimal supervision in a fast‑paced environment.
• Physically able to lift up to 50 lbs and stand/walk for extended periods.

Work Environment

• Active warehouse environment with frequent movement, moderate noise, and exposure to varying temperatures.
• Schedule flexibility may be required, including weekends or overtime during peak seasons.