IBMi MQ Series Infrastructure Engineer ll

Bank of America; Charlotte (NC); On-site; USD 104,000 - 155,000; Full time

Job summary

Bank of America in Jersey City is seeking an experienced IBM MQ administrator to support production systems, manage queue managers, and ensure adherence to enterprise standards. The role emphasizes on-site collaboration, 24x7 on-call readiness, and maintenance of high-availability messaging infrastructure.

You will translate business needs into reliable technical solutions, participate in on-call rotations including weekend patching, and contribute to ongoing improvements in automation and

Qualifications

• At least 5–7 years of hands-on IBM MQ administration/engineering experience.
• Strong knowledge of installation and upgrades, queue managers, channels, listeners and clusters.
• Willingness to rotate on-call duties and occasional weekend work.
• Ability to perform root cause analysis and resolve high-severity incidents.

Responsibilities

• Provide SME consulting on technologies and ensure solutions comply with enterprise standards.
• Translate business requirements into technical definitions, reference models, blueprints, and playbooks for deployment.
• Develop software solutions to address manual and repetitive work or inefficient processes.
• Promote an inclusive and healthy working environment and help resolve blockers.

Skills

IBM MQ administration

On-call rotation

Incident management

Root cause analysis

Production support

Automation

Tools

IBM MQ

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develop software solutions to address manual and repeatable work or inefficient processes
• Conducts on‑site evaluations of third‑party products being considered for firm adoption
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non‑functional product evaluation requirements within and across domains

Position Summary

• Ensures production stability, performs BAU activities including 24x7 on call support, and delivers on critical infrastructure projects and product upgrades.

Required Qualifications

• At least 5-7 years of hands‑on experience as an IBM I MQ administrator or engineer.
• Extensive IBM MQ Experience Must include strong knowledge of Installation and upgrades.
• Configuration and administration of queue managers, queues, channels, listeners, and cluster management.
• Must be able to handle rotating on call duties and this position could require some weekend work from time to time for weekend patching and upgrades
• The ability to perform root cause analysis, resolve complex issues and handle high‑severity incidents in production environments.

Desired Qualifications

• I BM i Platform Operations & Lifecycle Management Deep experience running IBM i in production, including OS administration, PTF management, upgrades, and ongoing platform maintenance in partnership with infrastructure and vendors.
• High Availability, Resiliency & Production Support Proven ability to support mission‑critical IBM i workloads with on‑call L2/L3 responsibility, including HA/DR participation, failover and resiliency testing, and fast incident resolution.
• Middleware & Integration Support on IBM i Hands‑on experience supporting MQ and related middleware on IBM i, integrating with distributed and mainframe platforms, and operating at scale in high‑volume, transaction‑intensive environments."

Skills:

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design
• Architecture
• Collaboration
• Innovative Thinking
• Stakeholder Management
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information

Pay range

$104,200.00 - $155,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.