Ibm Sterling Mfts Support Engineer

Tata Consultancy Services; Seattle (WA); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

401K Plan

Job summary

Tata Consultancy Services Limited in Seattle, WA is seeking a Senior Engineer with 7+ years of experience in Managed File Transfer, IBM Sterling suite, and secure file transfer practices. The role includes end-to-end lifecycle management, automation, and on-call support within a security-conscious environment.

Candidate should have Unix/Linux experience, Oracle/SQL skills, OpenShift cloud experience, and proficiency with tools like GitLab, Splunk, and ServiceNow. Seattle location, full-time role.

Qualifications

• Over 7 years of experience in engineering, developing, and supporting MFT solutions.
• Unix skills: editing, scripting, health of systems.
• Experience with IBM Sterling suite components.
• Experience with secure file transfer protocols (FTP/SFTP/FTPS/SSH/SSL/HTTPS/AS2).
• Knowledge of cryptographic standards and key exchanges.

Responsibilities

• Provide Level 3 support to resolve issues.
• Manage end-to-end file transfer lifecycle: planning, scheduling, execution, monitoring.
• Collaborate with cross-functional teams to gather requirements and deliver solutions.
• On-call support.
• Design and implement automation and self-service tools for secure data transfer.

Skills

MFT engineering

Unix scripting

Secure file transfer

SQL development

OpenShift

Windows/Linux

Cloud implementations

Automation

Scripting/Process

Networking/ firewalls

Education

Bachelor of Computer Science

Tools

IBM Sterling

GitLab

Splunk

ServiceNow

Jasper Suite

Oracle

OpenShift

Job description

Must Have Technical/Functional Skills

• *Over 7 years of experience in engineering, developing, and supporting Managed File Transfer (MFT) solutions using tools such as IBM Sterling, File Gateway
• *Working knowledge on IBM Sterling suite (File Gateway, Sterling B2Bi Integrator, Sterling External Authentication Server, Sterling Secure Proxy Perimeter Server, Sterling Secure Reverse Proxy Engine and Sterling Control Center Monitor software
• *Extensive expertise in secure file transfer protocols and technologies, including FTP, SFTP, FTPS, SSH, SSL, HTTPS, AS2, and related methodologies.
• *Possesses Unix skills (editing, process, shell scripting, system health)
• *Working knowledge of adhering to Cryptographic Standards (Algorithms, FIPS, Key Exchanges, Host Keys, Ciphers)
• *Experienced in SQL development and Oracle database knowledge (table construction) troubleshooting
• *Competent in Sterling Control Center Monitoring configuration Rules, Actions, and Reporting utilizing Jasper Suite
• *Solid understanding of encryption algorithms (e.g., PGP, SFTP/SSH) and secure file transfer practices, along with knowledge of networking, network protocols, and firewalls as they apply to MFT systems.
• *Provide 24/7 production support for Managed File Transfer environments on a rotational basis, adhering to established operational standards.
• *Proficient in cloud implementations, with a strong emphasis on OpenShift.
• *Hands-on experience managing and supporting systems in both Windows and Unix/Linux environments.
• *Experience with GitLab (DevSecOps platform), yaml structure and formatting
• *Experience with Splunk (observability, log management, Report creation, regex, etc.)
• *Security Patches, Password updates, Certificate Updates and Platform Infrastructure Management
• *Prerequisite tasks completion for upcoming Major releases
• *Service Now for Incident and Change Management
• *Generate and present web-based reports on file transfer operations, batch schedules, system performance, automation, and key performance indicators (KPIs).

Responsibilities

• *Provide Level 3 (L3) Support to ensure prompt resolution of issues
• *Resolve complex Secure file transfer incidents
• *Manage the end-to-end file transfer lifecycle, including planning, scheduling, execution, and monitoring
• *Collaborate with cross-functional teams to gather file transfer requirements and deliver tailored solutions
• *On call Support
• *Monitor system performance, implement alert mechanisms, and proactively resolve errors using automation
• *Uphold security and compliance standards by adhering to industry best practices and corporate policies to protect sensitive information throughout the transfer process
• *Design and implement automation and self-service tools to streamline platform use, enabling secure and efficient data transfer between internal and external systems
• *Generate and present web-based reports on file transfer operations, batch schedules, system performance, and key performance indicators (KPIs)
• *Drive innovative integrations by setting up and testing new file transfer processes using managed or B2B file transfer platforms
• *Experienced in collaborating with diverse teams to achieve seamless implementation and support of file transfer solutions
• *Systems security implementations

Additional Skills

• *Hold conversations with business to understand functional logic
• *Excellent communication skills

Salary Range: $130,000 - $140,000 per year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Seattle, WA

Function

TECHNOLOGY

Role

Senior Engineer

ID

433399

Skills

IBM Sterling Commerce OMS

Salary Range

$130,000 - $140,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE