Responsible for installation, administration, support, and optimization of IBM MQ and MQIPT environments. Ensures secure, stable, and compliant messaging infrastructure while supporting enterprise integration needs.
Roles and Responsibilities
- Install, configure, upgrade, and troubleshoot IBM MQ and MQIPT environments
- Manage MQ lifecycle activities including upgrades, decommissions, and new deployments
- Apply patches, test compatibility, and create validated install packages
- Monitor and maintain system performance, availability, and reliability
- Implement and manage MQ security, including x.509 certificate lifecycle (renewal, troubleshooting)
- Establish and maintain backup and recovery procedures
- Troubleshoot incidents and collaborate with IBM support for issue resolution
- Maintain documentation, standards, and knowledge base articles
- Adhere to ITIL processes, ticketing SLAs, and support workflows
- Participate in on-call support rotation
- Support SAFe Agile processes and Azure DevOps (ADO) practices
- Mentor team members and drive best practices implementation
Required Skills & Qualifications
- Strong experience with IBM MQ and MQIPT administration and support
- Hands-on expertise in installation, configuration, and troubleshooting
- Experience working with IBM support for incident resolution
- Strong knowledge of x.509 certificates and security implementation
- Proficiency in Linux administration and shell scripting
- Familiarity with MQ security, monitoring, and performance tuning
- Experience with ITIL processes and ticketing tools
Preferred Skills
- Knowledge of Perl scripting or C programming
- Experience in enterprise or regulated environments
- Exposure to automation and DevOps practices