IBM Integration Bus (IIB) Developer

Veriipro; Charlotte (NC); On-site; USD 100,000 - 130,000; Full time

Job summary

Veriipro is looking for an experienced professional in Charlotte, NC, with strong knowledge of Contact Center network topology and call flow analysis, specifically using Genesys. Candidates should have over a decade of experience in IBM middleware and the ability to develop SOAP/REST web services.

In this role, you will coordinate with tech partners and vendors, troubleshoot issues, and ensure compliance with enterprise standards. This position requires expertise in insurance platform integration, including Guidewire and Duck Creek.

Qualifications

• 10+ years in design, development, and analysis using IBM middleware.
• Expertise in data mapping, transformation, routing, and integration.
• Experience integrating with core insurance platforms like Guidewire.

Responsibilities

• Coordinate with tech partners and vendors.
• Troubleshoot and analyze logs effectively.
• Ensure compliance with security standards.

Skills

IBM middleware: IIB/ACE

WebSphere MQ

DataPower

API Connect

WTX

WSRR

SOAP/REST web services

Message flows

Job description

Roles & Responsibilities

• Strong knowledge of Contact Center network topology and call flow analysis (Genesys).
• Coordinate with tech partners, Avaya, network teams, and vendors.
• Troubleshoot, analyze logs, and identify root causes efficiently.
• Apply excellent problem-solving and analytical skills.

Required Skills & Experience

• 10+ years in design, development, and analysis using IBM middleware: IIB/ACE, WebSphere MQ, DataPower, API Connect, WTX, and WSRR.
• Develop and manage SOAP/REST web services, MQ, HTTP interfaces, and message flows.
• Expertise in data mapping, transformation, routing, and integration aligned with insurance business rules.
• Experience integrating with core insurance platforms (e.g., Guidewire, Duck Creek).
• Configure DataPower components: WS-Proxy, Multi-Protocol Gateway (MPGW), XML Firewall, Crypto Profiles, Load Balancer Groups.
• Support production deployments, performance tuning, and troubleshooting.
• Ensure compliance with enterprise integration, security standards, and documentation requirements.
• Participate in Agile ceremonies, contributing to sprint deliverables.