Bussiness System Analyst, Chicago, IL, US

Intellibee; Chicago (IL); On-site; USD 95,000 - 120,000; Full time

Job summary

Intellibee is seeking an experienced IBM BPM Platform Engineer in Chicago to manage and optimize enterprise IBM BPM/BAW environments. The role emphasizes platform administration, deployment support, and performance optimization for high availability of critical business processes.

You will administer IBM BPM/BAW across dev to prod, support releases, tune REST/SOAP integrations, and coordinate with DevOps for scalable, secure BPM platforms with strong governance and support docs.

Qualifications

• Strong experience in IBM BPM/IBM Business Automation Workflow (BAW) platform engineering and administration.

Responsibilities

• Install, configure, and maintain IBM BPM/BAW environments across dev, QA, UAT, and prod.
• Manage deployments of BPM applications, process apps, toolkits, and artifacts.
• Coordinate with DevOps for releases, builds, packaging, and rollback planning.
• Design and maintain highly available, scalable BPM platform environments.
• Tune WAS, JVM, and database configurations for performance.
• Provide L2/L3 platform support and incident resolution across environments.
• Assist in integrating IBM BPM with enterprise apps and middleware.
• Implement security, compliance, and governance for BPM platforms.

Skills

IBM BPM

BAW

WAS admin

JVM tuning

CI/CD tools

Linux/Windows

REST/SOAP

Security basics

DevOps tools

High availability

Tools

Jenkins

GitHub

UrbanCode Deploy

Job description

Bussiness System Analyst, Chicago, IL, US

Job Description

• We are seeking an experienced IBM BPM Platform Engineer to manage, support, and optimize enterprise-grade IBM BPM / Business Automation Workflow (BAW) environments. This role focuses on platform engineering, deployment support, performance optimization, and ensuring high availability of critical business process applications.

BPM Platform Job Description:

1. IBM BPM Platform Administration

• Install, configure, and maintain IBM BPM / IBM Business Automation Workflow environments.
• Manage platform components across development, QA, UAT, and production environments.
• Perform environment setup, server configuration, and platform upgrades/patching.
• Support day-to-day platform operations to ensure system stability and availability.

2. Deployment and Release Support

• Manage deployment of BPM applications, process apps, toolkits, and related artifacts across environments.
• Support release management activities, including build packaging, deployment validation, and rollback planning.
• Coordinate with development and DevOps teams for smooth application migration and production releases.

3. Platform Engineering and Environment Management

• Design and maintain highly available and scalable IBM BPM platform environments.
• Configure clusters, nodes, application servers, and supporting middleware components.
• Ensure platform readiness for enterprise workloads and business-critical process applications.
• Support infrastructure planning and capacity management for BPM environments.

4. Performance Monitoring and Optimization

• Monitor system health, application performance, and platform utilization.
• Troubleshoot performance bottlenecks, memory issues, thread issues, and environment instability.
• Tune IBM BPM, WebSphere Application Server, JVM, and database configurations for optimal performance.
• Implement proactive monitoring and alerting mechanisms.

5. Troubleshooting and Incident Support

• Investigate and resolve platform-related incidents, deployment failures, and environment issues.
• Perform root cause analysis for recurring issues and implement preventive measures.
• Provide L2/L3 support for production and non-production IBM BPM environments.
• Work closely with infrastructure, database, and application teams to resolve cross-functional issues.

6. Integration and Middleware Support

• Support integration of IBM BPM with enterprise applications, web services, messaging systems, and databases.
• Assist in configuring connectivity with middleware components and external systems.
• Ensure secure and reliable communication between BPM platform and dependent services.

7. Security, Compliance, and Governance

• Implement platform security standards, access controls, and environment hardening practices.
• Support audit, compliance, backup, and disaster recovery requirements.
• Ensure deployment and operational processes align with enterprise governance standards.

8. Documentation and Collaboration

• Create and maintain platform architecture documents, configuration guides, deployment procedures, and support runbooks.
• Collaborate with solution architects, developers, administrators, and business teams.
• Provide technical guidance and best practices for IBM BPM platform usage and support.

Required Skills and Experience

• Strong experience in IBM BPM / IBM Business Automation Workflow (BAW) platform engineering and administration.
• Hands-on experience in installation, configuration, deployment, and support of IBM BPM environments.
• Strong knowledge of WebSphere Application Server (WAS) administration and configuration.
• Experience in managing clusters, nodes, profiles, JVM tuning, and server performance optimization.
• Experience with application deployments, process app migrations, and environment promotion activities.
• Strong troubleshooting skills in platform, middleware, and application support scenarios.
• Experience with Linux/Unix and/or Windows server environments.
• Strong understanding of database connectivity and integration with IBM BPM platforms.
• Familiarity with monitoring tools, log analysis, incident management, and root cause analysis.
• Knowledge of high availability, disaster recovery, backup, and platform resiliency concepts.
• Experience in working with enterprise release management and change management processes.
• Strong communication and stakeholder management skills.
• Experience with IBM Business Automation Workflow (BAW) in addition to IBM BPM.
• Knowledge of DevOps tools such as Jenkins, GitHub, UrbanCode Deploy, or similar deployment automation tools.
• Familiarity with container platforms, cloud environments, or hybrid infrastructure models.
• Experience with REST/SOAP services, messaging systems, and enterprise integration patterns.
• Exposure to security certificates, LDAP, SSO, and authentication/authorization mechanisms.
• Understanding of database platforms such as Oracle, DB2, or SQL Server.
• Experience in scripting for automation using Shell, Python, or Jython.