IBH- Front Desk Agent

Sugarloaf Mountain Corporation; Welcome (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

A renowned hotel invites applications for a part-time Front Desk Agent role, where you will interact with guests, manage check-ins, and handle inquiries. The hotel offers a dynamic work environment with unique perks including discounts on various resort services and products, promoting a guest-first attitude in a vibrant setting.

Benefits

Free Golf Pass and Ski Pass for family

Free downhill mountain bike park pass for family

20-50% off at various Boyne Resorts Restaurants

30% off Spa treatments

Free Passes to Avalanche Bay Water Park

Discounts on lodging for Friends and Family

Discounts at Marriott hotels

Tuition Reimbursement

Service and Loyalty Bonus Program

PTO and Paid Sick Leave

Health/Dental/Vision Insurance

Qualifications

• Must be available weekends, weeknights, and holidays.
• Applicants must be 18 years old.
• Long periods of standing required.

Responsibilities

• Welcome, greet, and make guests feel comfortable and valued.
• Perform check-in/check-out procedures.
• Manage cash drawer accurately.

Skills

Computer skills

Politeness

Patience

Job description

Overview

Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

This is a part-time position. The Front Desk Agent will be responsible for handling front office reception and administration duties. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key.

Someperksof working full time year-round for Inn at Bay Harbor include:

• AfreeGolf Pass and Ski Pass for both you and your family
• AfreeThe Highlandsdownhill mountain bike park season pass for you and your family
• 20-50% off at the various Boyne Resorts Restaurants
• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
• Free Passes to Avalanche Bay Water Park at Boyne Mountain
• Discounts on Boyne Resorts lodging for Friends and Family
• Discounts at Marriott hotels worldwide for Friends and Family
• Tuition Reimbursement
• Service and Loyalty Bonus Program – up to 5% of gross wages per season!
• PTO and Paid Sick Leave
• Health/Dental/Vision Insurance

Responsibilities

• Welcome, greet, and make guests feel comfortable and valued for the duration of their visit
• Properly perform check-in/check-out procedures in regards to guest accounts
• Keep accurate account of monies in cash drawer
• Answer phones
• Respond promptly and courteously to any guest request
• Keep professional attitude and demeanor during all guest interactions
• Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations

Qualifications

Must be available weekends, weeknights, and holidays

Applicants must be 18 years old

Long periods of standing required

Computer skills are mandatory