IAM Analyst - Information Security

SuperMom's LLC; Irving (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

7-Eleven Information Security is seeking a customer-experience oriented technical analyst to support, develop, and implement IAM capabilities. The role requires 5+ years in IAM, a Bachelor's degree, and familiarity with Sailpoint IIQ, Java, and security best practices.

The candidate will identify gaps, support policies, monitor health, and drive scalable solutions while collaborating with Help Desk for incident remediation. On-call duties are required.

Qualifications

• 5+ years of relevant work experience in IAM/security.
• Experience with Sailpoint IIQ workflows, rules, tasks, forms.
• Strong analytical and troubleshooting skills with documentation.
• Excellent communication skills for calls and written updates.
• Familiarity with standard protocols (OIDC, SAML, OAuth, SCIM, LDAP, Kerberos).

Responsibilities

• Identify gaps and support IAM policies using security best practices.
• Provide hands-on operations and on-call support (24x7x365).
• Monitor application health and deliver metrics/KPIs.
• Develop scalable integrations to maximize automation.
• Maintain platform upgrades, certifications, and patching.
• Remediate incidents with Help Desk collaboration.
• Analyze risk and define acceptable security solutions.
• Document processes, standards, and knowledge-based content.

Skills

Sailpoint IIQ

Java

Scripting

Analytical skills

Communication

Education

Bachelor's degree

Tools

ServiceNow

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Overview: 7-Eleven Information Security is looking for a customer-experience obsessed technical analyst to support, develop, and implement our growing capabilities in Identity & Access Management. This role will be accountable for requirements gathering of Identity and Access Management related solutions for operational support. The ideal candidate is an integrator of people, processes, and technology, a thought leader, a problem solver, and has a knowledge of security best practices and security technologies. This candidate should demonstrate aptitude in information security, and specifically within Identity and Access Management, with a broad breadth of experience in the consumer or retail domain. We are looking for someone who can act like an entrepreneur to engage at the pace of innovation and be courageous with their point of view to ensure appropriate risk mitigation.

EDUCATION AND EXPERIENCE: EDUCATION: Bachelors/4 Yr Degree YEARS OF RELEVANT WORK EXPERIENCE: 5+ years CERTIFICATIONS / LICENSES: CompTIA Security + (Preferred Not Required)

Responsibilities:

• Identify systemic and procedural gaps and support our IAM policies through security best practices.
• L3+ Level of Support which provides both operations and hands on opportunities.
• Monitor application health, provide metrics/KPIs and improve run-time.
• Solution scalable integrations to maximize automation.
• Collaborate and maintain platform version upgrades, certification renewals, and patching.
• Complete/Remediate operational incidents and partner with the Help Desk for sustainable success.
• Identify, Assess, & Prevent environmental findings to strengthen our interior perimeter Supporting custom workflows, rules, forms and policies.
• Participating in a 24x7x365 on call.
• Analyzing requests to adequately assess risk and best practices to define acceptable solutions, aligning business and security requirements.
• Documenting process, standards, guidelines, and knowledge-based documents.
• Performing root cause analysis and communicating with end users on regular basis.

Key Qualifications:

• Ability to justify and quantify the day-to-day activity in Operational Support and Initiative Progress
• Hands on Experience with Sailpoint IIQ like developing or fixing workflows, rules, tasks, forms.
• Java development experience and scripting (shell)
• Strong Analytical and troubleshooting skills along with documentation.
• Troubleshooting experience in SailPoint IIQ workflows, rules, tasks and custom form.
• Strong communication skill and must be able to clearly explain via call or email.
• Must be able to generate on demand user reports, access reports from AD, Database or IIQ itself for Audit and analysis purpose.
• Ability to perform root cause analysis and scan environment regularly to find out gaps, defects, error and document those.
• Eager to learn new technology and demonstrate progress and ideas.
• Nice to Have Experience on ITIL tools such as ServiceNow.
• Key Insights on Privileged Access Management, RBAC, and Least Privilege solutions. (Delinea / CyberArk)
• Understanding of standard protocols like OIDC, SAML, OAUTH, SCIM, LDAP, Kerberos.

This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link. For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

As proud founders of the world’s first convenience store, 7‑Eleven’s top priority has always been to give customers the most convenient experience possible to consistently meet their needs. 7‑Eleven aims to be a one-stop shop for consumers – a place people can always rely on to deliver what they want, when, where and how they want it. This goal continues to shape 7‑Eleven’s ethos, driving 7‑Eleven’s expansion into operating Speedway®, Stripes®, Laredo Taco Company® and Raise the Roost® Chicken and Biscuits, with locations, as well as proprietary products and services including 7NOW®, 7Rewards®, Speedy Rewards® and 7‑Eleven Fleet™, throughout the U.S.