IAM Analyst

Akaasa Technologies; Malvern (Chester County); On-site; USD 110,000 - 140,000; Full time

Job summary

Akaasa Technologies in Malvern, PA seeks an IAM professional to support access management across our global enterprise. The role focuses on provisioning, deprovisioning, and governance, collaborating with banking teams, external vendors, risk and control partners, and technology leads to translate business needs into secure access solutions.

You will use ServiceNow and SailPoint IdentityIQ, drive process improvements, automate where possible, manage requests in Jira and ServiceNow, and

Qualifications

• Experience with ServiceNow, SailPoint IdentityIQ, automation, and process improvement is highly desirable.
• Ability to translate business needs into technical access solutions with a risk-aware approach.

Responsibilities

• Partner with banking teams, third-party vendors, external banks, risk and control partners, technology teams, and senior leaders to support access management and provisioning.
• Manage IAM processes, including role design, provisioning, deprovisioning, and access governance.
• Translate business needs into technical access solutions and clearly communicate requirements to stakeholders.
• Resolve complex access issues using a risk-based approach, identify root causes, and implement sustainable solutions.
• Support third-party financial service applications and platforms by managing user access, permissions, and security controls.
• Complete security administration requests with proper approvals, policy compliance, and risk mitigation.
• Implement enterprise IAM standards and best practices with internal and external stakeholders.
• Drive continuous improvement by addressing process inefficiencies and identifying automation opportunities.
• Use Jira and ServiceNow to manage work intake, incidents, requests, tasks, and project deliverables.
• Maintain documentation, operating procedures, onboarding materials, and future-state process designs.
• Analyze and report performance metrics to support vendor management and operational effectiveness.
• Support audits, remediation, and security reviews as an IAM process and controls subject matter expert.

Skills

IAM

Access governance

Stakeholder management

Analytical thinking

Tools

ServiceNow

SailPoint IdentityIQ

Jira

Job description

they have to be local to PA

Job Summary

Identity and Access Management (IAM) is central to Client's cybersecurity strategy, ensuring the right people have the right access at the right time. We seek a motivated IAM professional with robust analytical, troubleshooting, and relationship management skills to support access management across

Client's global enterprise.

This role is a key Provisioning liaison among business teams, external service providers, risk and control

functions, technology teams, and leaders. The successful candidate will translate business needs into

effective access solutions while maintaining a robust risk and security mindset. Candidates should be

proactive, independent problem-solvers who learn quickly, improve processes, and contribute in a collaborative environment.

Preferred Experience

Experience with ServiceNow, SailPoint IdentityIQ, automation, and process improvement is highly desirable.

What You will Do

Partner with banking teams, third-party vendors, external banks, risk and control partners, technology teams, and senior leaders to support access management and provisioning.

Manage IAM processes, including role design, provisioning, deprovisioning, and access governance.

Translate business needs into technical access solutions and clearly communicate requirements to stakeholders.

Resolve complex access issues using a risk-based approach, identify root causes, and implement sustainable solutions.

Support third-party financial service applications and platforms by managing user access, permissions, and security controls.

Complete security administration requests with proper approvals, policy compliance, and risk mitigation.

Implement enterprise IAM standards and best practices with internal and external stakeholders.

Drive continuous improvement by addressing process inefficiencies and identifying automation opportunities.

Use Jira and ServiceNow to manage work intake, incidents, requests, tasks, and project deliverables.

Maintain documentation, operating procedures, onboarding materials, and future-state process designs.

Analyze and report performance metrics to support vendor management and operational

effectiveness.

Support audits, remediation, and security reviews as an IAM process and controls subject matter expert.