IAD Wheelchair Agent- $17.63

Ultipro; Sterling, Northern (VA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Menzies Aviation in Sterling, VA is hiring a wheelchair attendant to assist and transport airline passengers requiring mobility support at the airport. You will provide safe, courteous assistance from curb to gate and help passengers navigate terminals.

Responsibilities include pushing wheelchairs, guiding passengers onto jet bridges, completing incident reports, following dispatcher orders, and maintaining a friendly, professional demeanor with staff and customers in a fast-paced environment.

Qualifications

• Strong verbal communication skills and the ability to speak clearly with diverse passengers.
• Flexibility to work various shifts, including evenings and weekends.
• Ability to hear and respond to spoken voice and alarms in a busy terminal environment.
• Must be able to lift up to 70 lbs.
• Must be eligible to work in the United States.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll passenger-occupied wheelchair safely down jet bridges.
• Ensure wheel brakes are engaged before passengers exit.
• Complete wheelchair or incident reports as required.
• Follow dispatcher gate orders and procedures.
• Maintain a friendly, positive attitude and assist passengers with questions or concerns.
• Maintain professional relationships with staff, airline employees and airport authorities.
• Carry out other duties as assigned.

Skills

Verbal communication

Shift flexibility

Hearing/alarms awareness

Lift 70 lbs

US work eligibility

Education

High School Diploma or GED

Job description

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

Responsible for assisting and transporting airline passengers requiring assistance, including wheelchair assistance at the airport.

What you will be doing

• Push wheelchair passengers to and from gates
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Maintain a friendly and positive attitude and is attentive to each passenger's individual needs; by assisting passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Carry out other duties as assigned

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for

• Ability to work various shifts
• Strong verbal and communication skills
• Able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
• Able tolift upto 70lbs.
• High School Graduate or General Education Degree (GED) is preferred
• Ability to obtain an airport badge
• Must be 18 years of age and eligible to work in the US

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Self-Starter

: Inspired to perform without outside help

Goal Completion

: Inspired to perform well by the completion of tasks

Education

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.