I-BEST & High School Program Completion Coordinator

Renton Technical College; Renton (WA); On-site; USD 59,000 - 78,000; Full time

Job summary

Renton Technical College seeks an I-BEST & High School Program Completion Coordinator to support CCP and HS pathways, manage records, and prepare reports. This full-time role emphasizes collaboration with Enrollment Services and College & Career Pathways, ensuring accurate documentation and smooth program operation.

The position requires dependable, organized multitasking with professional communication to students and staff, aligning with RTC values and union guidelines.

Qualifications

• High school graduation or equivalent with clerical training.
• Knowledge of Skyward, Excel, LACES/WABERS and electronic records.
• Ability to work independently with minimal supervision.
• Strong leadership and interpersonal skills for teamwork.
• Ability to communicate with diverse populations and accessibility.

Responsibilities

• Enter and update HS credits using Skyward and Excel.
• Process transcripts, organize credential packets, and route for review.
• Track diploma completion and verify non-credit requirements.
• Coordinate CCP and I-BEST enrollment communications and reports.
• Maintain records and support enrollment services across departments.

Skills

Attention to detail

Communication

Organization

Education

High school diploma or equivalent

Tools

Skyward

Excel

LACES/WABERS

BEdA Programs

Job description

Renton Technical College (RTC) is seeking a I-BEST & High School Program Completion Coordinator! This is dual-embedded role in the department of Enrollment Services (ES) and College and Career Pathways (CCP). This position is responsible for providing administrative support primarily to CCP’s high school (HS) and I-BEST pathways by managing office activities, maintaining records, preparing correspondence and reports, and performing a variety of other administrative duties. This position requires an individual that is dependable, self-motivated, a strong multi-tasker who is well organized and communicates professionally with students and co-workers. The I-BEST & High School Program Completion Coordinator will provide leadership with a focus on exceptional record keeping and building relationships with the RTC community.

The I-BEST & High School Program Completion Coordinator is represented by the Renton Professional Technical Association (Prof-Tech) union. This is a full-time, classified, and overtime eligible position reporting to the Dean of College & Career Pathways and Associate Dean of Enrollment Services. The pay range for this role is $59,125.83 - $78,485.73 annually. Salary placement will not exceed step 10 ($74,456.31). Additional information can be found on our benefits page and in the Collective Bargaining Agreement. The priority consideration date for this position is October 13, 2026.

Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings.

High School

• Enter and update high school credits for students in our HS programs using Skyward (K-12 Program software) and Excel (HS+) while ensuring consistency across systems.
• Request, receive, organize, and evaluate official/unofficial transcripts; route for faculty review where needed; log decisions.
• Support enrollment services in tracking HS diploma completion, assembling credential packets, verify non-credit requirements (Performance Pathway, WA State History, High School & Beyond Plan), and finalize awards.
• Coordinate with the appropriate offices to communicate regarding CCP past-due balances, drop-for-non-payment issues, unfinished diploma applications; etc.
• Identify quarter-to-quarter enrollment gaps for HS students not reregistered; conduct outreach to students not registered.
• Manage user accounts/eligibility, track usage and expirations, and reconcile voucher reports.
• Proactively contact students who have met requirements but have not applied to graduate; assist with application steps.
• Maintain and update student program plans; align with credentialing timelines.

IBEST

• Work to ensure that students enrolled in I-BEST programs are registered in correct paired sections in collaboration with ES; send enrollment change requests to ES. Run queries to validate coding. Communicate with appropriate staff and scheduling department on status of I-BEST enrollment. Adhere to deadlines set by the Scheduling Department.
• Review existing I-BEST programs and revise state I-BEST applications as necessary
• Monitor I-BEST survey compliance, collect results, record placements, and provide status updates to Entry Services and I-BEST Faculty.
• Run queries/filters to exclude contract/grant populations from I-BEST/HS+ counts and reports in collaboration with ES.
• Create and maintain spreadsheet to document courses, faculty, and faculty workload under guidance of Associate Dean. Collaborate with AA5 to create sections, add I-BEST coding, and workload. Share spreadsheet with Open Doors ES staff, AA4, faculty, and other relevant staff.
• Communicate with Faculty about I-BEST enrollments, Laces forms status, and attendance.
• Work with appropriate offices to make recommendations for improving the intake process for I-BEST programs.
• Work with college departments to improve functionality of I-BEST assessments.
• Notifies students about eligibility for placement in I-BEST.
• Work with college staff to ensure consistency and compliance of I-BEST programming.
• Work with College & Career Pathways I-BEST faculty to ensure I-BEST assessments and required paperwork is completed.
• Help plan I-BEST programming and make recommendations to the College & Career Pathways Dean and Associate Dean.
• Support the college's mission by creating a learning and work environment of mutual respect and fairness, while encouraging creative and critical thinking. Contribute to the appreciation of diversity and foster a climate of multicultural understanding.
• Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies.
• Provide organization and clerical support for CCP, ES, and serve as back up on AA4 team when needed.
• Perform other related tasks as assigned.

• Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socioeconomic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
• High school graduation or equivalent with training in clerical procedures with two years of administrative experience. One year of training in clerical procedures may substitute on a month-for-month basis for required experience.
• Knowledge of Skyward, Excel, LACES/WABERS, BEdA Programs; ability to maintain electronic records. Ability to work independently with minimal supervision.
• Ability to maintain confidentiality, think critically and exercise independent judgment.
• Proficiency using Microsoft Office, specifically experience in creating & editing documents, spreadsheets and presentations. Previous success learning new computer software programs/platforms.
• Excellent leadership and interpersonal skills and ability to work effectively as part of a team. Demonstrated ability to promote universal design and accessibility.
• Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic.
• Ability to work effectively with individuals whose first language is not English.
• Demonstrates attention to detail required as well as previous experience maintaining accurate records, managing multiple tasks, planning, and organizing work in order to meet changing priorities and deadlines.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

WORKING CONDITIONS

Working hours are generally aligned to business hours, Monday – Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Lesley Hogan, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 [phone], [e-mail].

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.php. For information on how to access the RTC Daily Crime Log follow this link: https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.