Hyundai - Service Advisor Butler

Mikekellykia; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Job summary

A family-owned dealership in Pennsylvania is seeking an Experienced Service Advisor to enhance customer satisfaction in the service lane. The ideal candidate will possess exceptional communication skills and strong technical knowledge, ensuring a positive experience for all customers. Responsibilities include managing service appointments, providing clear information about services, and maintaining a professional demeanor. Join a supportive team that values customer care and offers competitive pay along with health benefits and 401K.

Benefits

Health Benefits

401K

Great Work Atmosphere

Competitive Pay

Qualifications

• Demonstrated ability to manage others.
• Basic computer skills; training provided.

Responsibilities

• Ensure customers receive prompt and effective service.
• Drive the sale of technician’s time to meet sales forecast.
• Keep customers informed on completion times and expenses.

Skills

Customer Service

Communication

Time Management

Job description

Mike Kelly Hyundai is looking to recruit an ExperiencedService Advisor with outstanding customer service skills, exceptional communication skills, and strong technical knowledge.

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners upon arrival to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. Our family-owned dealership offers health benefits, 401K, a great work atmosphere, and competitive pay.

Description:

· Ensure that customers receive prompt, courteous, and effective service

· Drive the sale of technician’s time to meet departments sales forecast

· Prioritize required services, and be prepared to provide options upon request

· Keep customer informed on completion times, service expenses, and possible changes

· Ensure customer has a positive dealership experience

· Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.

Qualifications:

· Have basic computer skills. Training will be provided for necessary programs.

· Be organized, professional and courteous

· Be committed to 100% customer satisfaction

· Demonstrated ability to manage others

· Time management skills

· Fantastic communication skills with your customers

· Professional, well-groomed personal appearance.

· Clean driving record

· Willing to submit to a pre-employment background check & drug screen

For immediate consideration, apply online today!