Hyperbaric & Wound Care Services Lead

Intermountain Health; Springfield (MA); On-site; USD 58,000 - 77,000; Full time

Job summary

Intermountain Health in Billings, MT is seeking a local leader to manage day-to-day operations across inpatient and outpatient sites in the wound, skin, ostomy, and hyperbaric shared service. You will oversee budget, quality improvement, and personnel development to deliver high-value care.

Collaborate with care-site leadership and multidisciplinary teams to implement department strategies, ensure patient safety, and maintain regulatory compliance while fostering a culture of compassionate,

Qualifications

• Bachelor's degree or leadership equivalent experience.
• Experience in budget management.
• Ability to develop strong team dynamics in customer-based environments.
• Bachelor's degree in medical field or healthcare administration obtained through an accredited institution.
• Able to work in a compressed gas environment.
• Current clinical license or compact license with the ability to obtain license to work in the state of employment (if applicable).
• Basic Life Support (BLS) for healthcare providers (if applicable).
• Experience working in wound care, ostomy, and hyperbaric medicine.

Responsibilities

• Coordinates performance and compliance with patient safety initiatives, federal, state, and other regulatory bodies such as Joint Commission, OSHA, CMS, DOPL, NFPA, ASME, PVHO, and other unit specific accrediting and certifying bodies.
• Collaborates with provider leadership to develop and implement department strategies that align with Enterprise, Region, Caresite and Shared Services.
• Leads the achievement of goals and implements action plans to improve performance.
• Demonstrates cost-effective use of resources by taking appropriate action to meet the department financial performance goals.
• Works with Shared Service and Caresite leadership to develop and submit operating and capital budget requests.
• Participates in interdisciplinary committees throughout the organization.
• Creates a culture for caregivers that supports efficient, safe, effective, and compassionate care.
• Holds caregivers accountable for outcomes using patient satisfaction metrics, national benchmarks and other resources.
• Serves as a liaison for providers in the department and medical group leadership.
• Manages the department human resources including hiring, performance reviews, staff development/education, retention, conflict resolution, corrective actions, and terminations.
• Responsible for ensuring documentation and maintenance of caregiver competency and necessary training.
• Provide communication to caregivers and providers through rounding, huddles, staff meetings and other forms of communication.
• Resolves customer service concerns.
• Ensures facility is in good working order and that equipment is functioning properly.

Skills

Hiring

Human Resources (HR)

Patient Services

Patient Safety

Patient Satisfaction

Payroll

Taking Initiative

Strategic

Quality Improvement

Education

Bachelor's degree or leadership equivalent experience

Bachelor's degree in medical field or healthcare administration

Job description

Intermountain Health in Billings, MT is seeking a local leader to manage day-to-day operations across inpatient and outpatient sites in the wound, skin, ostomy, and hyperbaric shared service. You will oversee budget, quality improvement, and personnel development to deliver high-value care.

Collaborate with care-site leadership and multidisciplinary teams to implement department strategies, ensure patient safety, and maintain regulatory compliance while fostering a culture of compassionate,