Hyper Wellness Representative/Sales and Marketing Associate

Restore Hyper Wellness - RHWM042; City of Rochester (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team as Hyper Wellness Representatives. This role is essential for providing a high-quality customer experience and helping clients live healthier lives. You will greet clients, assist with wellness services, and educate them about the offerings. If you thrive in a fun, wellness-focused environment and are eager to make a positive impact, this opportunity is perfect for you. Join a rapidly growing company that values your contributions and offers a supportive atmosphere for personal and professional growth.

Benefits

Employee discounts

Flexible Schedules

Casual Dress-code

Paid time off

Wellness resources

Opportunity for advancement

Bonus based on performance

Fun, wellness-focused work environment

Qualifications

• 1+ year of customer service experience in a retail environment.
• Passionate about health and wellness, with strong communication skills.

Responsibilities

• Greeting clients and assisting them with wellness services.
• Onboarding new clients and managing bookings effectively.
• Creating a fun and engaging store culture for the team.

Skills

Customer Service

Communication

Collaboration

Health and Wellness Knowledge

Education

Degree in Kinesiology

Degree in Exercise Science

Degree in Personal Training

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Wellness resources

Benefits/Perks

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field