Hygiene Assistant

Heartland Dental; Mooresville (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Job summary

Williamson Road Dental Care in Mooresville, NC is seeking a Hygiene Assistant to support our hygiene team. This entry-level role offers extensive on-the-job training, a world-class organization, and opportunities for career development while delivering patient-focused care.

You will assist licensed hygienists, prepare treatment rooms, maintain cleanliness, and use Dentrix for scheduling and records. The role emphasizes teamwork, strong communication, and compliance with HIPAA and safety

Qualifications

• On-the-job training may be required based on state requirements.
• High school graduate or GED equivalent.
• Team player with strong communication.
• Ability to work in a fast-paced customer-focused environment.
• HIPAA training and data protection responsibilities.

Responsibilities

• Greet and welcome patients at the start of their dental journey.
• Assist supported hygienists during procedures.
• Prepare treatment rooms and stock instruments.
• Use Dentrix for scheduling and record keeping.
• Maintain safety protocols following OSHA & CDC guidance.
• Support office workflows by following established systems.

Skills

Team player

Excellent communication

Organizational skills

Education

High school graduate or GED

Job description

Williamson Road Dental Care is looking for a Hygiene Assistant to join our team. This is the perfect role for someone with little to no dental experience to join a world‑class organization that offers unparalleled training. Our on‑the‑job training will give you extensive hands‑on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities.

In this role, you will work side by side with our amazing hygiene providers to provide the best possible patient care to our local community.

As a Hygiene Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. You’ll enjoy state‑of‑the‑art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard‑working and motivated, the successful candidate will bring a passion for providing the best patient care.

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front‑loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential.

More About The Role

• Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment.
• Conduct a thorough review of the patient’s health history to provide quality care.
• Provide superior assistance to supported hygienists during a wide variety of procedures in accordance with the state dental practice act.
• Assist with setting up rooms for all hygiene visits including stocking and restocking instruments and supplies.
• Utilize Dentrix for patient scheduling and record keeping.
• Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations.
• Partner with the providers and team to follow office systems and maximize office workflow.

Minimum Qualifications

• On the job training and additional certification may be required based on state requirements
• High school graduate or GED equivalent
• Team player
• Ability to work in a fast‑paced customer‑focused environment.
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
• Prolonged periods sitting and standing.
• Must be able to lift and carry up to 45 pounds at times.
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year.
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment.

Who is Heartland Dental?

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.