Hybrid Workplace Experience Specialist

Janus Henderson Group; Denver (CO); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Health and wellbeing benefits

Paid volunteer time

Professional development & tuition/re-

Parental leave

Employee events

Beverages & snacks

Job summary

Janus Henderson Investors is seeking a Facilities/Office Services coordinator in Denver to provide concierge support, manage print and mailroom tasks, coordinate shipping, AV setups, and venue workflows. The role supports MAC logistics and office configurations in a hybrid work setting.

The position emphasizes strong communication, customer service, and organizational skills, with opportunities for growth and professional development.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong interpersonal and customer service skills with a professional demeanor.
• Ability to multitask and work independently and within established guidelines.
• Ability to lift 50 lbs, sometimes repetitively.

Responsibilities

• Provide front line support for concierge services and greet employees and visitors.
• Assist with daily print room operations, including job intake, production, distribution, internal branding, signage, and workplace communications support.
• Support mailroom activities such as sorting, distributing, and tracking incoming/outgoing mail and packages.
• Coordinate shipping and receiving processes, ensuring timely deliveries and accurate record keeping.
• Assist with MAC logistics, including employee workstation setups and office reconfigurations.
• Provide basic AV meeting room support including setups, troubleshooting, and coordinating meetings with AV needs.
• Monitor and stock general office supplies and first aid kits to ensure availability and readiness.
• Maintain office name tags, seating/cube diagrams, and related workplace records.
• Track and analyze service metrics (print volumes, mail/activity, supply usage, and service requests) to identify trends and support continuous improvement.
• Partner with team members to ensure a consistent, high quality service experience across all workplace functions.
• Contribute to a safe, organized, and welcoming workplace environment.
• Carry out other duties as assigned.

Skills

Communication skills

Interpersonal skills

Customer service

Independent decision making

Multitasking

Reliability

Physical ability

Education

High school diploma or GED

Tools

MS Office

Adobe Acrobat

Job description

Janus Henderson Investors is seeking a Facilities/Office Services coordinator in Denver to provide concierge support, manage print and mailroom tasks, coordinate shipping, AV setups, and venue workflows. The role supports MAC logistics and office configurations in a hybrid work setting.

The position emphasizes strong communication, customer service, and organizational skills, with opportunities for growth and professional development.