Hybrid WFM Analyst: Data-Driven Workforce Planning

Johnson & Johnson Innovation; Massachusetts; Hybrid; USD 79,000 - 128,000; Full time

Job summary

Johnson & Johnson is seeking a WFM Analyst for a Hybrid role based in Raynham, MA. The candidate will drive data‑driven workforce planning, forecasting, and performance reporting to align staffing with business demand.

The role partners with operations, supply chain, and functional leaders to optimize staffing models, capacity plans, and productivity assumptions while influencing organizational efficiency and service levels.

Qualifications

• 2–4 years of relevant work experience in workforce management, analytics, operations planning, or a related analytical role.
• Proficiency in data analysis tools (e.g., Excel, reporting platforms, or workforce planning systems).
• Experience preparing clear, actionable reports and presentations for business stakeholders.
• Ability to manage multiple priorities in a fast‑paced environment.

Responsibilities

• Analyze workforce demand, capacity, and productivity data to support short‑and‑long‑term planning activities.
• Develop and maintain workforce models, forecasts, and staffing scenarios aligned with business needs.
• Monitor key performance indicators (KPIs) related to labor utilization, efficiency, and service levels.
• Prepare regular and ad hoc reports, dashboards, and insights for business partners and leadership.
• Identify trends, risks, and improvement opportunities related to workforce performance and resourcing.
• Partner cross‑functionally with operations, finance, HR, and planning teams to support decision‑making.
• Support continuous improvement initiatives by evaluating process effectiveness and data accuracy.
• Ensure data integrity and compliance with internal policies and reporting standards.

Skills

Data analysis

Forecasting

Reporting

Communication

Stakeholder collaboration

Education

Bachelor’s degree

Advanced degree

Tools

Excel

Reporting platforms

Workforce planning systems

Job description

Johnson & Johnson is seeking a WFM Analyst for a Hybrid role based in Raynham, MA. The candidate will drive data‑driven workforce planning, forecasting, and performance reporting to align staffing with business demand.

The role partners with operations, supply chain, and functional leaders to optimize staffing models, capacity plans, and productivity assumptions while influencing organizational efficiency and service levels.