Hybrid Wealth Ops Specialist, Field Services

Northwestern Mutual; Milwaukee (WI); Presencial; USD 57.000 - 85.000; Jornada completa

Descripción de la vacante

Northwestern Mutual is seeking a detail-oriented professional to support investment client on-boarding (ICO B). The role operates within Field Shared Services as part of Wealth Operations, collaborating with home office and sales force to streamline onboarding and funding of new accounts.

You will create proposals, manage paperwork, handle transfers, and support weekly advisor calls. The role emphasizes accuracy, process improvement, and mentoring junior staff in investments and operations.

Formación

• Two years of financial services experience with NM investment products, markets, technologies & services.
• At least 1 year of experience with investment operations activities such as new account opening or transfers.
• FINRA Series 7 preferred or ability to obtain within 6 months.

Responsabilidades

• Create investment proposals, generate new account paperwork, enter transfer requests and ACH/cash management instructions with high accuracy.
• Track status of accounts in investment systems and contact contra-firms for transfer status.
• Apply critical thinking and good judgment to resolve requests or issues related to account transfers; elevate when needed.
• Lead weekly calls with subscribed advisors to give status updates and share best practices.
• Recommend and implement improvements to standard work and processes.
• Mentor less experienced staff in technologies and standard work.
• Perform final quality checks for peers and junior staff.
• Use basic investment knowledge to provide flexibility on standard work.
• Understand and apply special instructions outside of standards with guidance.

Conocimientos

Cross Functional Partnering

Customer Centricity

Financial Acumen

Learning Agility

Educación

Bachelor’s degree in business, finance or related field

Descripción del empleo

Northwestern Mutual is seeking a detail-oriented professional to support investment client on-boarding (ICO B). The role operates within Field Shared Services as part of Wealth Operations, collaborating with home office and sales force to streamline onboarding and funding of new accounts.

You will create proposals, manage paperwork, handle transfers, and support weekly advisor calls. The role emphasizes accuracy, process improvement, and mentoring junior staff in investments and operations.