Hybrid Warehouse & Customer Service Associate – Day Shift

The Part Works, Inc; Seattle (WA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Medical / Vision / Dental Insurance

Short Term & Long Term Disability

Life Insurance

Competitive PTO with 9 paid holidays

Employee Discount

Quarterly Non-Discretionary bonus

Job summary

The Part Works, Inc. in Seattle is seeking a Warehouse / Customer Service Associate for a hybrid role combining order fulfillment with front-line customer support. You will pick, pack, and ship, process vendor receipts, manage inventory, and assist customers in person, by phone, email, and chat.

This full-time position runs Monday to Friday, with daytime hours 7:30am–4:00pm and no weekends. On-the-job training will help you grow in responsibilities and career.

Qualifications

• High School diploma or GED is required.
• At least 1 year experience in a warehouse setting.
• At least 1 year experience in a customer-facing role.
• Ability to lift and move product weighing 50 lbs or more.
• Proficient computer skills; ERP experience preferred.

Responsibilities

• Pick, pack, and ship orders accurately.
• Verify and process vendor receipts and incoming merchandise.
• Assist walk-in customers and create quotes and sales orders.
• Answer calls, emails, and online chat while maintaining high customer service standards.
• Build relationships with customers through clear communication.
• Learn and observe products to assist in identification and support customer needs.
• Stock and maintain inventory.
• Follow instructions carefully and collaborate with colleagues to ensure correct products.

Skills

Customer service experience

Teamwork

Communication

Computer literacy

ERP familiarity

Education

High School diploma or GED

Tools

ERP software

Job description

The Part Works, Inc. in Seattle is seeking a Warehouse / Customer Service Associate for a hybrid role combining order fulfillment with front-line customer support. You will pick, pack, and ship, process vendor receipts, manage inventory, and assist customers in person, by phone, email, and chat.

This full-time position runs Monday to Friday, with daytime hours 7:30am–4:00pm and no weekends. On-the-job training will help you grow in responsibilities and career.