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Counter/ Warehouse Associate Hybrid Position
COMPANY: HornerXpress St. Peterbsurg, Inc.
REPORTS TO: Branch Supervisor
FLSA: Non-Exempt
HOURS: Full-time Monday - Friday 7:00 AM - 4:00 PM (with an hour lunch)
Position Summary
The Counter/Hybrid Warehouse Representative will provide prompt, courteous efficient service at the front counter and inside sales at our St. Petersburg branch. The right candidate for this position will be a team player who is energetic, proactive, enjoys interacting with customers and is committed to providing excellent customer service.
Key Responsibilities
- Provide excellent customer service by telephone, email and in person
- Contact customers and advise them of upcoming events, new products and other business-related matters
- Accurately take and enter orders and price quotes
- Pull orders quickly and correctly
- Help drivers and check out trucks
- Maintain accurate records of special orders and back orders
- Accurately complete credit forms
- Run customer reports
- Process returns
- Communicate needs of products, supplies and other necessities to appropriate managers
- Maintain sufficient stock of all office supplies necessary to complete daily tasks without interruption
- Recognize parts and products without written descriptions and part numbers
- File and maintain accurate department records
- Keep work area clean and organized at all times
- Seek and achieve continuous personal and professional growth through ongoing industry training and education.
Other Requirements
- Positive, enthusiastic and flexible attitude
- Team-player mentality
- Strong communication and organizational skills
- Excellent problem-solving skills
- Attention to detail
- Ability to regularly lift or move 50-100 pounds onto a handcart, pallet or into stocking area
- Ability to walk up and down stairs and ladders to pull or place products
- Able to use Microsoft Office
- Experience using Microsoft Dynamics 365 software is a plus.
- Basic math skills (add, subtract, multiply, divide)
- Counter and Warehouse experience
- Ability to work in a fast-paced environment and adapt to the changing needs of the branch
- Pool industry experience is a plus (not required)
Compensation & Benefits
- Participation in the Team Horner Employee Stock Ownership Plan
- Tuition reimbursement
- Ongoing industry training
- Yearly performance and long service awards and events
- Paid time off: Holiday, Vacation and Personal
- Health, dental and vision insurance offered
- Short/Long term disability insurance offered
- 401K and Roth offered
- Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
- Positive and friendly work environment
- Merchandise discounts
…and so much more!
Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace.
INDSJ
Seniority level
Seniority level
Entry level
Employment type
Job function
Job function
Distribution and Supply ChainIndustries
Truck Transportation
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