Hybrid Transcript Processing Specialist

Comunidade Metodista; Washington (District of Columbia); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Salary $45k+

Medical and dental insurance

9 vacation days + holidays

Parental leave

Occasional remote work

Job summary

Neal R. Gross and Co. is seeking a Transcript Processing Specialist in Washington, DC, to review audio and reporter materials, prepare materials for transcribers, and distribute assignments.

The role demands meticulous attention to quality, confidentiality, and the ability to manage a high-volume workload in a hybrid office setting. The ideal candidate will possess a Bachelor’s degree, 1–2 years of relevant experience, strong English skills, and proficiency with Word and audio software.

Qualifications

• Bachelor’s degree required.
• 1–2 years of work experience.
• Excellent English language skills.
• Proficient with Microsoft Word and WordPerfect.
• Experience with audio software.
• Previous legal transcription or court reporting agency preferred.

Responsibilities

• Prepare Court Reporter Materials and audio for transcription.
• Edit audio and materials as needed to ensure quality and to ease distribution.
• Track transcription progress daily to maintain on-time delivery of work and ensure client satisfaction.
• Work with clients to ensure we get the highest quality provided audio for transcription.
• Upload audio into transcription partner portals for transcription.
• Answer typist questions on assignments, especially formatting and style.
• Alert Transcription manager to potential problems in the department or quality issues.
• Confirm typist invoices and check them against final documents to ensure proper payments are made.
• Communicate with other departments (Production, Scheduling, Client Services) to coordinate transcript needs and priorities.
• Maintain strict confidentiality of sensitive legal materials and client information.
• Assist with special projects, transcript revisions, or re-deliveries as needed.
• Understand the transcript lifecycle and find ways to improve processes for efficiency and quality.
• All other work as assigned.

Skills

Attention to detail

Deadline oriented

Independent worker

Organizational skills

Time management

Communication skills

English proficiency

Technical aptitude

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Word

WordPerfect

Audio software

Transcription portals

Job description

Neal R. Gross and Co. is seeking a Transcript Processing Specialist in Washington, DC, to review audio and reporter materials, prepare materials for transcribers, and distribute assignments.

The role demands meticulous attention to quality, confidentiality, and the ability to manage a high-volume workload in a hybrid office setting. The ideal candidate will possess a Bachelor’s degree, 1–2 years of relevant experience, strong English skills, and proficiency with Word and audio software.