Hybrid Telework Bilingual QIDP Case Manager for DD - EL

The Nearest Service, Inc.; Lombard (IL); Remote; USD 42,000 - 55,000; Full time

Job summary

An established industry player is seeking a compassionate Bilingual Individual Service Coordinator to support individuals with developmental disabilities. This role involves managing a caseload, providing advocacy, and ensuring effective communication between clients and service providers. The organization is committed to creating a flexible and rewarding work environment, offering competitive benefits and opportunities for career growth. Join a dedicated team that values each member's contribution and strives to make a meaningful difference in the lives of those they serve. If you are passionate about helping others and meet the qualifications, we encourage you to apply!

Benefits

401K Plan with Company Match

Health Insurance Options

Paid Time Off (32 days annually)

Employee Assistance Program

Potential for Loan Forgiveness

Year-End Performance Bonus

Qualifications

• Bachelor’s degree in human services required.
• 1+ years of experience with developmental disabilities required.
• Bilingual in English and Spanish is essential.

Responsibilities

• Manage a caseload of individuals with developmental disabilities.
• Provide advocacy support and prepare reports in English and Spanish.
• Coordinate community visits and ensure service linkage.

Skills

Bilingual (English and Spanish)

Advocacy Support

Document Translation

Communication Skills

Education

Bachelor’s Degree in Human Services

Tools

DHS Screening Forms

Medicaid Eligibility Certification

Job description

WFH Flexible • Lombard, IL • ISSA and PAS/PUNS

Job Type: Full-time

Description:

Service Inc of Illinois is dedicated to helping people with developmental delays and disabilities find the services and support they need to live a better life.

If you have a bachelor’s degree in a human services field and at least one year of personal or professional experience supporting an individual(s) with a developmental disability, we hope you will apply and be a valuable difference maker in the lives of our clients!

We are seeking high energy, organized, and compassionate people to join our team. In order to meet caseload visiting needs, qualified candidates must reside within a reasonable commuting distance from one of our office locations: Rockford, Crystal Lake, Aurora, Lombard, Joliet, and Kankakee.

We believe that each of our staff members is essential to our organization and the people that we serve. We strive to provide a flexible, rewarding work environment for all so that everyone is enabled to reach their highest potential. We offer fantastic benefits, great work/life balance, and the opportunity for career growth.

What makes Service Inc one of the best social service agencies to work for:

1. A team of over 210 compassionate, caring people covering 22 counties in Illinois
2. Regular Monday through Friday schedule
3. No on-call requirement and no weekend work schedule
4. Hybrid Telework opportunities offered
5. Potential to earn a year-end performance-based bonus annually
6. Enjoy a career with opportunities for internal promotions – all internal promotions from entry level to executive level are based on job knowledge and performance

Great Employee Benefits:

1. Staff in this position earn an annual salary of $42,000 to $55,000 (based on related work experience)
2. 401K Plan with 100% immediate vesting and generous company match
3. Basic life insurance and long-term disability plans provided by agency at no cost to the employee with additional coverages available
4. Excellent affordable health insurance with 5 different options to choose from, all of which offer no copay virtual visits.
5. Quality dental, vision, and short-term disability coverages available
6. Generous paid time off (PTO) policy of 32 paid days off annually: includes 20 days PTO, 10 paid holidays plus 2 floating holidays per year
7. Confidential Employee Assistance Program available at no cost
8. Potential for loan forgiveness through the Public Service Loan Forgiveness Program (PSLF)

As a Bilingual Individual Service Coordinator (ISC), your Essential Job duties include, but are not limited to:

1. Manage a caseload of individuals with Developmental Disabilities
2. Support individuals on caseload with English-Spanish interpretation and prepare written reports and Personal Plans in both English and Spanish
3. Provide advocacy support and education to individuals and guardian(s) regarding choices of service options and ensure service linkage and monitor for changes in the health or safety needs of the individual
4. Complete required records, DHS screening forms, Medicaid eligibility certification, visiting reports, Person-Centered Plans, and other related IL Department of Human Services (DHS) mandated forms in accordance with DHS required time frames
5. Coordinate home and community visits with the individual, the guardian/family and service provider to meet caseload needs
6. Additional duties will be discussed during an interview

Requirements:

Minimum Qualifications:

1. Bachelor’s Degree in Human Services or a related field (Required)
2. Minimum one-year of personal or professional experience working with individuals with developmental/intellectual disabilities (Required)
3. Ability to read, write and speak proficiently in English and Spanish (Required)
4. Ability to proficiently translate documents from English to Spanish (Required)
5. Ability to proficiently interpret conversations from English to Spanish (Required)
6. Eligible for QIDP status (Required) Service Inc provides QIDP certification training.
7. QIDP certified from the Department of Human Services including completion of the DHS approved 40-hour training course (Preferred)
8. Valid Driver’s License, Insurance, and reliable transportation (Required)
9. Ability to meet Essential Job Functions with or without reasonable accommodations (Required)

Please Send Resume and Cover Letter (including information regarding a minimum of 1-year of experience working with persons with intellectual/developmental disabilities, which can include a personal relationship.)