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Hybrid Technician Helper (15394)

La Mesa

Pine Island (FL)

On-site

USD 35,000 - 45,000

Full time

10 days ago

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Job summary

A leading company is seeking a Hybrid Technician Helper to assist in the assembly and maintenance of parts within a busy service department. Responsibilities include ensuring clean workspaces, aiding technicians with tasks, and providing customer service. This full-time position offers the opportunity to grow within the recreational vehicle maintenance industry and develop essential skills.

Qualifications

  • Excellent customer service, interpersonal and communication skills.
  • Desire to learn the recreational vehicle maintenance industry.
  • Ability to read, hear, and comprehend instructions.

Responsibilities

  • Assist technicians during assigned jobs with needed tools.
  • Maintain a safe and clean working environment.
  • Perform walk-thru of units with customers and explain key items.

Skills

Customer service
Communication
Organizational skills
Problem-solving

Education

High School Diploma or equivalent

Job description

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  • Responsible for pulling, preparing and assembly of parts.
  • Assist technicians during assigned jobs with needed tools, parts, etc.
  • Mount and balance wheels and tires.
  • Maintain a safe and clean working environment and personal workspace.
  • Inspect unit for cleanliness/detailing prior to customer orientation appointment.
  • Perform upkeep on inventory to ensure all units and/or parts stay in a sellable condition.
  • Regularly clean work area and make sure all tools are put away in their proper location.
  • Responsible for cleaning up shop, including breaking down boxes, throwing away trash, sweeping shop floor, etc.
  • Ensure all customers receive the orientation folder with a thank you letter from La Mesa RV, important phone numbers, warranty information, tips & hints checklist and recommended service schedule.
  • Assist with scheduling customer the first service appointment prior to them taking delivery of unit.
  • Perform walk-thru of units with customers; explain key items in the unit, how to use them and how to handle malfunctioning equipment.
  • Responsible for cleaning up shop, including breaking down boxes, throwing away trash, sweeping shop floor, etc.
  • Adhere to all company policies, SOP’s and guidelines.
  • Adhere to all quality, safety, policies, procedures, and reporting requirements.
  • Other duties as assigned by Service Management.

JOB TITLE: Hybrid Technician Helper

DEPARTMENT: Service

REPORTS TO: Service Manager

BACK UP: Hybrid Technician Trainee

STATUS: Non-exempt

Primary Functions And Responsibilities

  • Responsible for pulling, preparing and assembly of parts.
  • Assist technicians during assigned jobs with needed tools, parts, etc.
  • Mount and balance wheels and tires.
  • Maintain a safe and clean working environment and personal workspace.
  • Inspect unit for cleanliness/detailing prior to customer orientation appointment.
  • Perform upkeep on inventory to ensure all units and/or parts stay in a sellable condition.
  • Regularly clean work area and make sure all tools are put away in their proper location.
  • Responsible for cleaning up shop, including breaking down boxes, throwing away trash, sweeping shop floor, etc.
  • Ensure all customers receive the orientation folder with a thank you letter from La Mesa RV, important phone numbers, warranty information, tips & hints checklist and recommended service schedule.
  • Assist with scheduling customer the first service appointment prior to them taking delivery of unit.
  • Perform walk-thru of units with customers; explain key items in the unit, how to use them and how to handle malfunctioning equipment.
  • Responsible for cleaning up shop, including breaking down boxes, throwing away trash, sweeping shop floor, etc.
  • Adhere to all company policies, SOP’s and guidelines.
  • Adhere to all quality, safety, policies, procedures, and reporting requirements.
  • Other duties as assigned by Service Management.

Physical Requirements

  • Requires ability to safely operate equipment.
  • Requires ability to visually observe the condition of surroundings.
  • Requires ability to hear, speak, read and write.
  • Requires ability to stoop, bend, reach, lift and carry items between 20 and 55lbs often.
  • Requires ability to walk and stand for up to 8 hours or more at a time.
  • Requires ability to climb ladders and stairs of various heights.
  • Requires ability to hear and speak and frequently hear and speak in very noisy environments.
  • Requires ability to work in varying extreme hot, cold, and wet temperatures and conditions.
  • Requires ability to sit and drive RV’s and/or forklifts when necessary.
  • Requires ability to work in tight spaces (under/in units) frequently.
  • Requires ability to work safely with hazardous chemicals.

TRAVEL REQUIREMENTS: X None Minimal Moderate High

Qualifications

Skills & Abilities:

  • Excellent customer service, interpersonal and communication skills.
  • Desire and capability to learn the recreational vehicle maintenance industry.
  • Strong organizational, decision-making, and problem-solving skills.
  • Ability to communicate with mechanics, customers and management.
  • Requires ability to read, hear, speak, and comprehend and carry out verbal and written instructions & Standard Operating Procedures (SOP).

Experience And Education

  • High School Diploma or equivalent.
Seniority level
  • Seniority level
    Internship
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Engineering and Information Technology
  • Industries
    Retail Motor Vehicles

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