Hybrid Tech Service Specialist – Electrical & Mechanical

The Toro Company; Minnesota; Hybrid; USD 68,000 - 95,000; Full time

Benefits offered by this job

Onsite fitness facility

20 hours paid volunteer time

Flexible work schedule

Onsite café

Job summary

The Toro Company is looking for a Technical Service Representative in Minnesota to provide customer support for our equipment portfolio.

This role involves diagnosing technical issues, supporting order management, and ensuring customer satisfaction. Ideal candidates will have strong troubleshooting skills, education in a related field, and experience in technical support.

Enjoy a flexible work environment and attractive benefits, including a competitive salary ranging between $68,000 – $95,000 annually.

Qualifications

• 0-2+ years’ experience in technical support preferred.
• 3-5+ years’ experience in technical support required for mid-level.
• Ability to interpret technical documentation and schematics.

Responsibilities

• Manage high volume of incoming customer inquiries.
• Diagnose and resolve technical issues for customers.
• Support order management processes within SAP.

Skills

Troubleshooting mechanical systems

Troubleshooting electrical systems

Strong customer service

Communication skills

Education

Associate’s degree in a related field

Technical certification in mechanical or electrical

Tools

SAP

CRM systems

Job description

The Toro Company is looking for a Technical Service Representative in Minnesota to provide customer support for our equipment portfolio.

This role involves diagnosing technical issues, supporting order management, and ensuring customer satisfaction. Ideal candidates will have strong troubleshooting skills, education in a related field, and experience in technical support.

Enjoy a flexible work environment and attractive benefits, including a competitive salary ranging between $68,000 – $95,000 annually.