Hybrid Senior Ops Training & Compliance Specialist

Transmission & Distribution World; Baltimore (MD); Hybrid; USD 102,000 - 140,000; Full time

Benefits offered by this job

Salary range 101,600–139,700 USD per/…

Annual bonus 15%

401(k) match

Medical, dental and vision insurance

Life and disability insurance

Generous paid time off

Employee Assistance Program

Wellbeing programs

Referral bonus

Job summary

Exelon is seeking a Sr Ops Support Specialist to develop and deliver training integrating business processes with system knowledge, ensuring operators achieve required certifications with PJM and NERC.

You will support Initial Qualification, coordinate training drills with Exelon and external stakeholders, and help maintain procedures for safe, reliable operations in normal and emergency conditions. Hybrid work with in-office days is required.

Qualifications

• Bachelor's degree in Business, Education or related AND 4-7 years related business experience, or in lieu of Bachelor's degree, a minimum of 6-9 years relevant business experience is required.
• Demonstrated written, verbal communications and presentation skills
• Knowledge and use of computer systems and business applications
• Strong observation, evaluation, coaching and feedback skills
• Demonstrated teamwork and strong interpersonal skills

Responsibilities

• Deliver Technical Training content required for new hire and incumbent employees to perform job duties safely and in accordance with COMPANY procedures.
• Design, develop and maintain complex technical training materials utilizing the systematic approach to training from the analysis phase through evaluation
• Maintain the Transmission System Operations procedures, manuals and guides that govern day-to-day operations in normal and emergency situations.
• Support training drills involving Regional Transmission Organizations

Skills

Communication skills

Presentation skills

Computer systems

Observation & coaching

Teamwork

Interpersonal skills

Education

Bachelor's degree in Business/Education or related

Job description

Exelon is seeking a Sr Ops Support Specialist to develop and deliver training integrating business processes with system knowledge, ensuring operators achieve required certifications with PJM and NERC.

You will support Initial Qualification, coordinate training drills with Exelon and external stakeholders, and help maintain procedures for safe, reliable operations in normal and emergency conditions. Hybrid work with in-office days is required.