Hybrid Senior Enterprise Reconciliation Lead

First Citizens Bank; Phoenix (AZ); Hybrid; USD 120,000 - 180,000; Full time

Job summary

First Citizens Bank is seeking a Senior Operations Manager, Reconciliation to lead end-to-end reconciliation across cash, clearing, suspense, and balance sheet accounts in a hybrid role based in Phoenix or Raleigh. The role emphasizes governance, control effectiveness, risk management, and timely resolution of breaks.

The ideal candidate has extensive banking experience, strong leadership, and a track record in enterprise reconciliation programs, SOX controls, and data analytics to drive

Qualifications

• Experience leading reconciliation governance and risk controls.
• Knowledge of financial reporting processes in large banking.
• Demonstrated ability to manage cross-functional initiatives.

Responsibilities

• Lead reconciliation functions across cash, clearing, suspense, and balance sheet accounts.
• Ensure adherence to policies, KRIs, KPIs, and audit-ready documentation.
• Oversee daily, monthly, and quarterly reconciliation activities and certifications.
• Drive process improvements, automation, and data analytics to reduce breaks.
• Partner with risk, compliance, and finance teams during reviews and exams.
• Develop talent, succession plans, and organizational change initiatives.

Skills

Leadership

Cross-functional

Data analytics

Regulatory knowledge

Risk management

Education

Bachelor's Degree

High School Diploma or GED

Tools

Blackline

Job description

First Citizens Bank is seeking a Senior Operations Manager, Reconciliation to lead end-to-end reconciliation across cash, clearing, suspense, and balance sheet accounts in a hybrid role based in Phoenix or Raleigh. The role emphasizes governance, control effectiveness, risk management, and timely resolution of breaks.

The ideal candidate has extensive banking experience, strong leadership, and a track record in enterprise reconciliation programs, SOX controls, and data analytics to drive