Hybrid Scheduler/New Home Walkthrough Agent (PT)

ProHome, LLC; Wichita (KS); Hybrid; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a part-time hybrid Scheduler/New Home Walkthrough Agent to join their dynamic team. In this role, you will provide exceptional customer service and ensure high retention rates while engaging with new home buyers. This position offers valuable insights into the home construction industry and includes opportunities for professional development and paid training. If you are enthusiastic, organized, and possess strong communication skills, this role could be a perfect fit for you. Join a team that values professionalism and customer satisfaction while enjoying a flexible work schedule.

Benefits

Paid Training

Fuel Card

Qualifications

• 6 months to 1 year of scheduling experience or equivalent management experience.
• Strong communication skills and ability to adapt to fast-paced environments.

Responsibilities

• Provide administrative support to New Home Agents & Field Operations.
• Organize, communicate, schedule & arrange walk-throughs.
• Conduct new home orientations and document potential construction issues.

Skills

Customer Service Skills

Organizational Skills

Verbal Communication Skills

Written Communication Skills

Relationship Building Skills

Problem-Solving Skills

Time Management

Education

High School Diploma or GED

Tools

iPad

Microsoft Office

PDF Expert

Adobe PDF

Job description

Part-time Hybrid Scheduler/ New Home Walkthrough Agent - Wichita, KS

The primary goals for this hybrid role will be to provide excellent customer service and ensure high customer retention. Travel is required in Wichita, KS, the surrounding area and occasionally to OKC, Tulsa, Kansas City, and Western Kansas.

We are looking for positive, energetic, enthusiastic team members to conduct all business in a professional manner. Exceptional customer service skills and excellent organizational skills are a must as well as the ability to speak with new home buyers. Residential construction is preferred. Excellent organizational skills, phone etiquette, and written & verbal communication skills are required.

Our Model:

• Part-time schedule in-office role, 4-5 hours per day 5 days per week except for holidays and other planned closures.
• Opportunity to learn more about the home construction industry.
• Professional development.
• Paid Training.

Qualifications:

• High school diploma or GED.
• 6 months to 1 year of scheduler experience or equivalent management experience and/or training.
• Strong verbal and written communication skills.
• Ability to speak effectively & adapt to fast-paced environments.
• Ability to sit, stand and walk for long periods of time.
• Excellent communication skills and phone etiquette.
• Strong relationship building & problem-solving skills.
• High-level efficiency with iPad, Microsoft Office, PDF Expert & Adobe PDF required.
• Deadline and detail oriented.
• Strong residential construction walkthrough skills.
• Possess great interpersonal skills.
• Valid driver’s license and clean driving record.

Performance Responsibilities:

• Review invoices following new builder/developer onboarding.
• Provide administrative support to New Home Agents & Field Operations.
• Organize, communicate, schedule & arrange walk-throughs.
• Balance the availability of walk agents against incoming requests.
• Meet with new home buyers.
• Conduct walk-throughs and document potential construction issues.
• Conduct new home orientations.

Reports To: Director of Field Operations and Strategic Accounts.

Work Setting:

• In-office and traveling to work sites.
• Fuel card provided.

Compensation:

• $20 hourly pay.

Only candidates selected for an interview will be contacted.