Hybrid Routing Coordinator I

Ryder System, Inc.; Reynoldsburg (OH); Hybrid; USD 1,820,000 - 2,002,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k) with match

Employee Discounts

Holidays & PTO

Maternity Leave

Job summary

Ryder System, Inc. seeks a Routing Coordinator in New Albany, OH for a hybrid schedule. You will plan, coordinate, and optimize final-mile delivery routes, support dispatch and hub operations, and communicate with customers and teams to ensure on-time service.

The role emphasizes route optimization, data accuracy, and problem-solving with 1–2 years of related experience and a HS diploma. Benefits include medical, dental, vision, 401(k) with match, and PTO.

Qualifications

• High school diploma or GED required with 1–2 years related experience preferred.
• Ability to read and follow routing instructions, tickets, and manifests.
• Strong communication and customer service skills; accurate data entry.

Responsibilities

• Codes delivery manifests and builds trucks in the system.
• Compiles statistics from manifests and prepares reports.
• Inputs delivery information and assists with dispatching as needed.
• Contacts customers to confirm delivery details and time windows.
• Troubleshoots delivery issues and supports routing optimization.
• Maintains department files and supports clerical duties.

Skills

Route optimization

Customer service

Communication skills

Data entry

MS Excel

Routing software

Education

H.S. diploma/GED

Tools

Microsoft Excel

Microsoft Word

Routing software

Job description

Routing Coordinator

We are immediately hiring a hybrid Routing Coordinator in New Albany, OH for our Supply Chain Solutions division.

Responsible for planning, coordinating, and optimizing final‑mile delivery routes to ensure efficient, cost‑effective, and on‑time service. This role schedules and monitors deliveries, supports dispatch and hub operations, communicates with customers and internal teams, resolves delivery issues, and adjusts routes as needed to address changing conditions. The Routing Coordinator also tracks performance metrics, identifies opportunities for operational improvement, and helps ensure a positive customer delivery experience while meeting service level expectations.

• Pay Type: Weekly

• Hourly Pay: $20.00

• Schedule: Monday through Friday from 5:00 AM to 1:30 PM with flexibility to work additional hours or days if needed to support business needs

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry‑leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry‑leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

SUMMARY

Deliver effective daily optimization and effective utilization of assets and drivers for all network sites.

Support Routing Team's administrative and clerical requirements

Support the operational logistics design team to provide ongoing support of internal and external customers' weekly optimization requirements through effective inbound, cross-dock, and outbound route optimization and planning

ESSENTIAL FUNCTIONS

• Codes delivery manifests and builds trucks in operating system
• Compiles statistical information from manifest data and prepares related report
• Inputs delivery information into computer
• Assists with dispatching as needed
• Assists with developing materials for routing process improvement workshops
• Contacts customers to confirm delivery details and time windows
• Checks postponements and cancellations against delivery manifest
• Confirms zip and address locations in routing system
• Answers telephones
• Types correspondence for department managers
• Maintains the department files
• May be required to perform other job related miscellaneous clerical duties
• Completes other duties as assigned by management

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

H.S. diploma/GED

EXPERIENCE

experience 1-2 years related experience

SKILLS

• . Ability to work specified shift
• . Ability to work for the set wage amount
• . Ability to follow work procedures and safety rules
• . Ability to read, understand, and follow directions/instructions
• . Excellent customer service and communication skills
• . Able to stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
• . Able to operate various office equipment as needed
• . Able to perform math calculations
• . Able to learn and operate routing software
• . Able to operate spreadsheet software applications
• . Able to operate word processing applications
• . Able to effectively communicate verbally and in writing with associates and/or customers
• . Able to track and monitor KPIs
• . Able to write numeric and alphanumeric characters

Travel

None

DOT Regulated

No

Job Category

Materials Planning & Scheduling

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.