Hybrid Revenue Cycle Support Specialist

SSM Health; Madison (WI); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay and benefits

Job summary

SSM Health West Beltline Madison, WI is seeking a clerical revenue cycle associate to support accounts receivable. You will handle claim printing, mail, and document processing with OnBase and Outlook.

This is a full-time day shift role that emphasizes clear communication, mindfulness, and teamwork in a busy health system environment; you may collaborate with nurses, admissions teams, and patients to ensure accurate billing and timely follow-up.

Qualifications

• Experience with health insurance explanation of benefits.
• Proficient computer skills.
• Excellent customer service skills.

Responsibilities

• Ensures claim print jobs are run daily and mailed with medical records attached.
• Maintains paper supplies in office printer and report any issues to the help desk.
• Opens and sorts mail. Monitors faxes on-site and in Outlook.
• Scans, edits, and ensures quality of correspondence in OnBase.
• Coordinates with other departments on special projects.
• Processes sensitive and critical documentation including payments.
• Performs other duties as assigned.

Skills

Customer service

Computer Skills

Explanation of benefits

Education

High School diploma/GED or 10 years of work experience

Tools

OnBase

Outlook

Job description

SSM Health West Beltline Madison, WI is seeking a clerical revenue cycle associate to support accounts receivable. You will handle claim printing, mail, and document processing with OnBase and Outlook.

This is a full-time day shift role that emphasizes clear communication, mindfulness, and teamwork in a busy health system environment; you may collaborate with nurses, admissions teams, and patients to ensure accurate billing and timely follow-up.