Hybrid: Retirement Plan Sales Support Specialist

Cetera Financial Group Inc; Dallas (TX); Hybrid; USD 63,000 - 88,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Cetera Financial Group Inc. is seeking a Retire, Sales Support Consultant to partner with Retirement Sales Consultants and support the growth of our retirement plan business.

The role focuses on sales support, pipeline management, Salesforce administration, proposal coordination, advisor support, and onboarding activities to deliver an exceptional client experience. The ideal candidate will have 3+ years in sales support or related fields, strong organizational and communication skills, and

Qualifications

• Bachelor's Degree preferred or equivalent experience.
• 3+ years of experience in sales support, financial services, retirement plans, or related fields.
• Microsoft Office proficiency required; Salesforce experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Positive, customer-focused attitude with a commitment to exceptional service.
• Experience with retirement plans, wealth management, broker-dealers, recordkeepers, or TPA services preferred.
• Knowledge of employer-sponsored retirement plans, including 401(k) plans, preferred.
• Retirement industry designations such as QKA, Q(k)S, AIF, or CRPS are a plus.
• Ability to adapt quickly and work effectively in a growing, dynamic organization.

Responsibilities

• Maintain opportunities, activities, and reporting within Salesforce.
• Support pipeline management, proposal coordination, and sales reporting.
• Research retirement plan prospects and sales opportunities.
• Schedule advisor, prospect, client, and internal meetings.
• Serve as a liaison between Sales, Operations, Implementation, and advisor-facing teams.
• Support onboarding and implementation activities for newly sold retirement plans.
• Respond to advisor inquiries and assist with issue resolution.
• Support sales campaigns, marketing initiatives, and special projects.
• Collaborate with home office departments to improve processes and advisor experience.

Skills

Sales support

Salesforce

Pipeline management

Customer service

Microsoft Office

Communication

Problem solving

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Cetera Financial Group Inc. is seeking a Retire, Sales Support Consultant to partner with Retirement Sales Consultants and support the growth of our retirement plan business.

The role focuses on sales support, pipeline management, Salesforce administration, proposal coordination, advisor support, and onboarding activities to deliver an exceptional client experience. The ideal candidate will have 3+ years in sales support or related fields, strong organizational and communication skills, and