Hybrid Retail Auto Care Technician & Customer Advocate

Bridgestone; Atlanta (GA); Hybrid; USD 21,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision - Starting

Paid vacation and holidays

On-the-job training and ASEcerts

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone Retail Operations (BSRO) is seeking a Retail Sales and Service Technician (SST) to blend in-store customer service with basic vehicle service tasks. The role is designed as a pipeline for future growth within Firestone Complete Auto Care stores, offering exposure to hybrid work and opportunities to learn across store operations.

The position emphasizes serving customers, identifying needs, and completing services with accuracy.

Qualifications

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Responsibilities

• Customer service, sales, and issue resolution.
• Perform basic vehicle service tasks (oil, tires, fluids).
• Store operations, opening/closing, inventory, displays.
• May assist Manager or act as Manager-On-Duty to support development.
• Learn all aspects of store operations and flex between front and back shop tasks.

Skills

Customer service

Sales

Career growth mindset

Learn basic vehicle service tasks

Education

High School Diploma or equivalent

2-year degree or equivalent training

Job description

Bridgestone Retail Operations (BSRO) is seeking a Retail Sales and Service Technician (SST) to blend in-store customer service with basic vehicle service tasks. The role is designed as a pipeline for future growth within Firestone Complete Auto Care stores, offering exposure to hybrid work and opportunities to learn across store operations.

The position emphasizes serving customers, identifying needs, and completing services with accuracy.