Hybrid Research Systems Analyst – UX & AI Ops

Indiana University Bloomington; Bloomington (IN); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical & dental insurance

Health savings account

Flexible spending accounts

Life insurance

Disability & critical illness

Retirement plans

Tuition subsidy

Holidays & winter break

Paid time off

Parental leave

Employee assistance program

Job summary

Indiana University Bloomington's UITS Research Community Engage (UA-RCEI-IUBLA) seeks a seasoned systems analyst to join the Academic and AI Innovation division. You will support Jetstream2 and ACCESS Operations, translate stakeholder needs into actionable requirements, and shape researcher-facing services and workflows.

Collaborate with researchers, facilitators, developers, and administrators to define business and functional requirements, write user stories, and drive usability and

Qualifications

• Bachelor's degree (preferably in computer science or related field).
• PhD in a related field preferred.

Responsibilities

• Translates stakeholder needs into actionable requirements and ensures services meet researcher needs.
• Performs advanced systems analysis for Jetstream2 and ACCESS Operations with focus on researcher experience.
• Develops user stories, acceptance criteria, and workflow documentation.
• Examines documentation and resources to identify usability improvements.

Skills

Communication skills

Professionalism

Time management

Attention to detail

Initiative

Stakeholder interviews

User stories

Usability practices

Interviewing skills

Analytical skills

Education

Bachelor's degree in CS or related field

PhD in related field

Tools

APIs knowledge

Git/Linux

WCMS knowledge

Job description

Indiana University Bloomington's UITS Research Community Engage (UA-RCEI-IUBLA) seeks a seasoned systems analyst to join the Academic and AI Innovation division. You will support Jetstream2 and ACCESS Operations, translate stakeholder needs into actionable requirements, and shape researcher-facing services and workflows.

Collaborate with researchers, facilitators, developers, and administrators to define business and functional requirements, write user stories, and drive usability and