Hybrid-Remote Medical Scribe

CVS Health; El Mirage (AZ); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Scribe to join their dynamic team in a hybrid role. This position offers a unique opportunity to support primary care providers with clinical documentation, ensuring exceptional patient care. Ideal for pre-med students, the role involves observing patient visits, documenting encounters, and assisting with coding. With a commitment to quality healthcare, this organization offers extensive training, competitive compensation, and a chance to make a real impact in the community. Join a mission-driven team focused on improving health outcomes and enjoy a supportive work environment that values your contributions.

Benefits

Paid vacation

Health insurance

401(k) matching

Continuing education stipends

Flexible work environments

Qualifications

• Knowledge of medical terminology and medications required.
• Prior clinical experience preferred, including shadowing or volunteering.

Responsibilities

• Document patient encounters in a structured note.
• Assign appropriate CPT and ICD-10 codes.
• Support clinical documentation improvement.

Skills

Advanced listening skills

Communication skills

Computer literacy

Fluency in Spanish

Ability to type 70+ words per minute

Education

Pre-medical degree or clinical experience

Prior clinical experience

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Medical Scribe (Full-time in Primary Care Setting)

HYBRID-REMOTE ROLE: MUST LIVE IN AZ. HYBRID OPTION OPEN AFTER 90 DAY PROBATION/TRAINING PERIOD. OPTION IS 2 DAYS A WEEK FROM HOME, 3 DAYS ONSITE (DAYS TO BE COORDINATED WITH DIRECT MANAGEMENT)

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

Joining the provider in the exam room to observe patient visits

Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

Assigning appropriate CPT and ICD-10 codes

Preparing After Visit Summaries

Consulting with provider to ensure accurate and specific documentation

Clinical Documentation Improvement ~ 10%

Requesting and reviewing medical records

Leveraging Oak Street's population health tools to support clinical documentation improvement

Preparing for and supporting Daily Huddles and Clinical Documentation Reviews

Consulting with provider on clinical documentation opportunities

Administrative support for your provider and care team ~ 10%

Placing orders orders and referrals

Addressing tasks

Supporting the care team with additional responsibilities related to clinical documentation

Other duties as assigned

What we're looking for

Knowledge

Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

Prior scribe or transcription experience [preferred but not required]

Skills

Advanced listening and communication skills [required]

Strong computer literacy and ability to learn new technical workflows [required]

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

Ability to type 70+ words per minute [strongly preferred]

Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

Ability to be a self-starter within your role scope

Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

Ability to commit to at least 1 year in role (2+ is ideal) [required]

Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

Compliance with hospital and Oak Street Health policies, including HIPAA [required]

Behaviors

We strive for team members who represent our service standards and are:

Competent

Dependable

Inclusive

Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Paid vacation, sick time, and investment/retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement

Anticipated Weekly Hours

40

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Medical Scribe (Full-time in Primary Care Setting)

HYBRID-REMOTE ROLE: MUST LIVE IN AZ. HYBRID OPTION OPEN AFTER 90 DAY PROBATION/TRAINING PERIOD. OPTION IS 2 DAYS A WEEK FROM HOME, 3 DAYS ONSITE (DAYS TO BE COORDINATED WITH DIRECT MANAGEMENT)

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!

Responsibilities:

• Documenting Patient Encounters ~ 80%

  • Joining the provider in the exam room to observe patient visits

  • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

  • Assigning appropriate CPT and ICD-10 codes

  • Preparing After Visit Summaries

  • Consulting with provider to ensure accurate and specific documentation

• Clinical Documentation Improvement ~ 10%

  • Requesting and reviewing medical records

  • Leveraging Oak Street's population health tools to support clinical documentation improvement

  • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews

  • Consulting with provider on clinical documentation opportunities

• Administrative support for your provider and care team ~ 10%

  • Placing orders orders and referrals

  • Addressing tasks

  • Supporting the care team with additional responsibilities related to clinical documentation

• Other duties as assigned

What we're looking for

Knowledge

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

• Prior scribe or transcription experience [preferred but not required]

Skills

• Advanced listening and communication skills [required]

• Strong computer literacy and ability to learn new technical workflows [required]

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

• Ability to type 70+ words per minute [strongly preferred]

• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

• Ability to be a self-starter within your role scope

• Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

• Ability to commit to at least 1 year in role (2+ is ideal) [required]

• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

• Compliance with hospital and Oak Street Health policies, including HIPAA [required]

• US work authorization [required]

Behaviors

We strive for team members who represent our service standards and are:

• Competent

• Dependable

• Inclusive

• Seamless

• Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.