Hybrid QA Analyst - Health & Rent Assistance

CareOregon, Inc.; Portland (OR); Hybrid; USD 67,000 - 82,000; Full time

Benefits offered by this job

Bonus Target 5% Annual

Job summary

CareOregon, Inc. is seeking a Quality Assurance Analyst to support the Rent Assistance team and Health-Related Social Needs (HRSN) benefits in a hybrid Portland setting.

The role ensures accurate allocations and payments, with emphasis on regulatory compliance and process improvement. The position involves producing QA and performance reports, supporting audits, and collaborating across departments to address quality trends and training needs.

Responsibilities

• Conduct timely and accurate QA reviews of member benefit allocations before payment.
• Validate eligibility, benefit limits, calculation accuracy, and payment amounts.
• Identify trends and root causes; recommend corrective actions.
• Research processing issues to determine source and resolution.
• Develop and distribute QA and performance reports for leadership and OHA.
• Track corrective actions and outcomes over time.

Tools

Excel

Word

PowerPoint

Outlook

SharePoint

Workday

Unite Us

Job description

CareOregon, Inc. is seeking a Quality Assurance Analyst to support the Rent Assistance team and Health-Related Social Needs (HRSN) benefits in a hybrid Portland setting.

The role ensures accurate allocations and payments, with emphasis on regulatory compliance and process improvement. The position involves producing QA and performance reports, supporting audits, and collaborating across departments to address quality trends and training needs.