Hybrid Phoenix: Workers' Comp Claims Liaison

Sedgwick Claims Management Services Ltd; Phoenix (AZ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

PTO and disability insurance

Flexible spending or Health Savings (H

Employee assistance program

Hybrid work model

Job summary

Sedgwick is seeking a dedicated Workers’ Compensation Liaison in Phoenix, AZ, offering a hybrid work arrangement. You will analyze complex general liability and workers’ compensation claims, manage litigation processes, and guide a team to timely, cost-effective resolutions while aligning with client service requirements.

Ideal candidates have at least five years of claims management experience, a high school diploma or GED (bachelor’s preferred), and professional certifications relevant to the

Qualifications

• 5 years of claims management experience or equivalent combination of education and experience required.
• High School Diploma or GED required.
• Bachelor’s degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.

Responsibilities

• Analyzes and processes complex or technically difficult general liability claims by investigating and gathering information to determine exposure.
• Manages claims through well-developed action plans to an appropriate and timely resolution.
• Manages the litigation process.
• Ensures timely and cost-effective claims resolution.
• Coordinates vendor referrals for additional investigation and/or litigation management.
• Leads team meetings and assigns accountability for follow-up items.
• Gathers important compliance/claims processing information to be presented at team meetings.
• Assists in interviews of adjusters, clerical staff and provides feedback to hiring manager.
• Provides limited assistance to team lead with monthly review of adjuster workloads.
• Notes trends and suggests adjustments when necessary.
• May include up to three direct reports.

Skills

Claims management

People leadership

Team coordination

Analytical thinking

Education

High School diploma or GED

Bachelor’s degree preferred

Professional certification as applicable

Job description

Sedgwick is seeking a dedicated Workers’ Compensation Liaison in Phoenix, AZ, offering a hybrid work arrangement. You will analyze complex general liability and workers’ compensation claims, manage litigation processes, and guide a team to timely, cost-effective resolutions while aligning with client service requirements.

Ideal candidates have at least five years of claims management experience, a high school diploma or GED (bachelor’s preferred), and professional certifications relevant to the