Hybrid Pharmacy Technician – Specialty Access & PA Expert

ChristianaCare; Newark (DE); Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Parental leave

Job summary

ChristianaCare is seeking a Pharmacy Technician II to support specialty pharmacy services and patient access coordination in a hybrid work setting. You will handle benefits investigations, prior authorizations, and financial assistance navigation to ensure timely therapy initiation.

Join a team dedicated to improving patient outcomes, with opportunities for growth and a competitive benefits package. The role requires PTCB certification and solid experience in pharmacy settings.

Qualifications

• High school diploma or equivalent required.
• PTCB certification required.
• At least 3 years of experience in retail pharmacy, specialty pharmacy, ambulatory care, medication access, or managed care required.

Responsibilities

• Conduct comprehensive benefits investigations to determine coverage, restrictions, and patient financial responsibility.
• Prepare and submit prior authorizations and reauthorizations with complete and accurate clinical documentation.
• Coordinate and track appeals in collaboration with pharmacists, providers, and payers to support timely access to therapy.
• Facilitate patient enrollment in financial assistance programs (copay cards, manufacturer programs, foundations), including application completion and renewals.
• Maintain ownership of assigned access cases from initiation through resolution, ensuring timely follow-up and progression.
• Identify and resolve access-related barriers such as coverage denials, payer requirements, and affordability challenges; escalate when needed.

Skills

Benefits investigations

Prior authorizations

Appeals coordination

Financial assistance navigation

Education

High school diploma or equivalent

PTCB certification

Job description

ChristianaCare is seeking a Pharmacy Technician II to support specialty pharmacy services and patient access coordination in a hybrid work setting. You will handle benefits investigations, prior authorizations, and financial assistance navigation to ensure timely therapy initiation.

Join a team dedicated to improving patient outcomes, with opportunities for growth and a competitive benefits package. The role requires PTCB certification and solid experience in pharmacy settings.