Hybrid Pharmacy Technician - Prior Authorization Specialist

Blue Shield of CA; Los Angeles (CA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Blue Shield of California is seeking an Intermediate Pharmacy Technician to support the Pharmacy Prior Authorization team. You will respond to external customers including physicians, office staff, pharmacy providers, members, and brokers, and resolve outpatient pharmacy benefit inquiries and claim issues.

The role requires a California Pharmacy Technician license, 2 years of pharmacy experience or equivalent education, strong communication, and the ability to multi-task.

Qualifications

• Requires California Pharmacy Technician license.
• Requires 2 years of pharmacy experience or equivalent education.
• Understanding of internal procedures to execute tasks effectively.
• Ability to multi-task, set priorities and manage time.
• Flexible schedule with weekend work as required.
• Strong phone and verbal communication with active listening.

Responsibilities

• Resolve outpatient pharmacy benefit inquiries and prescription claim problems.
• Communicate formulary guidelines and alternatives to providers and members.

Skills

Communication skills

Time management

Phone communication

CA Pharmacy Technician license

Education

California Pharmacy Technician license

2 years pharmacy experience or equivalent education

Job description

Blue Shield of California is seeking an Intermediate Pharmacy Technician to support the Pharmacy Prior Authorization team. You will respond to external customers including physicians, office staff, pharmacy providers, members, and brokers, and resolve outpatient pharmacy benefit inquiries and claim issues.

The role requires a California Pharmacy Technician license, 2 years of pharmacy experience or equivalent education, strong communication, and the ability to multi-task.