Hybrid Operations & Planning Manager

agilon health; Texarkana (TX); Hybrid; USD 80,000 - 120,000; Full time

Job summary

A leading healthcare company seeks an Operations & Planning Manager in Texarkana, TX, to oversee strategic initiatives and enhance patient experience. The ideal candidate will possess strong project management, leadership abilities, and innovative thinking skills, ensuring the alignment of operations with business goals.

Qualifications

• 4+ years’ experience leading projects or initiatives.
• Proven track record of innovative thinking across the patient care continuum.
• Excellent written and oral communication skills.

Responsibilities

• Oversee strategic planning and execution on key activities.
• Develop processes to improve quality of care and efficiency.
• Collaborate with clinical leadership to innovate care models.

Skills

Innovative thinking

Project management

Communication

Collaboration

Leadership

Attention to detail

Education

Bachelor’s degree

Master’s degree

Job description

Company

AHI agilon health, inc.

Job Posting Location

Texarkana, TX

Job Title

Operations & Planning Manager

Job Description

Position Summary: The Operations and Planning Manager in Texarkana, TX is responsible for overseeing strategic planning and execution on key activities within the partnership and between agilon health. This individual provides effective leadership and participates in the implementation of business strategies and initiatives, aligning priorities to ensure fulfillment of company and business goals and objectives.

Hybrid: 1x week in office in Longview

Essential Job Functions:

• Function in a highly matrixed, fast-paced, and team-based environment.
• Support the infrastructure of the partnership with a focus on organizational effectiveness and continued integration between agilon health and physician partners to drive results.
• Develop processes and lead initiatives to improve quality of care, efficiency, and growth in the market.
• Participate as part of the market leadership team to drive initiatives with provider partners, payers, and the enterprise that support the partnership.
• Collaborate with clinical leadership to develop innovative care models aimed at creating a world-class patient experience and quality of care.
• Support prioritization, metric development/tracking, and ROI analysis for projects.
• Drive high-quality results by supporting organizational needs.
• Leverage technology to improve processes, operational efficiency, and clinical outcomes.
• Work collaboratively to define and support the agilon culture within the market and across the company.
• Establish performance objectives, monitor performance, and evaluate progress toward goals.

Other Job Functions:

• Adhere to and implement company policies and procedures.
• Provide excellent customer service, demonstrating awareness and sensitivity to internal and external client needs.
• Take responsibility for personal growth, acquiring new skills and knowledge.
• Engage in effective communication, including attentive listening and professional speaking.
• Set and achieve challenging goals.
• Maintain attention to detail and accuracy.

Required Qualifications:

Minimum Experience:

• 4+ years’ experience leading projects or initiatives.
• Proven track record of innovative thinking across patient care continuum.
• Ability to manage ambiguity and devise solutions independently, while functioning effectively in team environments.
• Skills in developing, implementing, and executing project plans, and integrating complex operations.
• Passion for the business, collaborative approach, and positive leadership.
• Outcome-focused with cultural adherence.
• Excellent written and oral communication skills, with ability to create clear, convincing presentations.
• Active network of internal and external relationships.
• Respect for confidentiality and sensitivity of information.
• Energetic and results-driven, with strong process capabilities.
• High standards of accountability, driving change while maintaining effectiveness, and aligning efforts across units.
• Broad business perspective with attention to detail in implementation.

Education/Licensure:

• Bachelor’s degree required; Master’s degree preferred.

Location

Texarkana, TX